On the face of it should have been a great 2 day break celebrating a friend's 80th - old mansion, sympathetically restored into a hotel. Our room, whilst not big, was cosy with modern bathroom. The bar spread into a conservatory with leather sofas and chairs, with a lovely view over the countryside. The restaurant was well set out and the staff were pleasant.
BUT..on arrival at 4pm on the Saturday the room was cold - the radiator would not come on and that is how it stayed until we left on Sunday morning! The staff said they would sort it but never did - have us a 3 legged electric fire with minimal heat which had to be leant against wall. Ate there Friday night - both steak pie, crisp top but inevitable 'soggy bottom' mash ok but veg way undercooked.
Saturday morning no hot water to wash or shower - boiler broken down - fixed by evening.
Back from 'do' Saturday night went to bar for nightcap - suddenly at 10.30 we were told to leave the bar and go into conservatory, they were locking up!! - no sign, no warning, no 'last orders' - just 'go'. Nine of us had to move.
Back to bedroom, cold, a standard creaky double bed.
Very disappointing, won't be going back. They need to sort a few things!@
