Khách sạn gần Thác Brandywine tại Cleveland

"The room was so clean and tidy and the staff at the front desk are very friendly as well as so respect full ."

"The room was not that clean. There was dirt and a large dead spider in the tub. The people in the room next door on our first night were loud all night and were audibly doing drugs. "

"The bed was very comfortable, and there were many towels available. The elevators were quick and large."

"When I first arrived at the hotel, the lady at the counter did not acknowledge me or even speak until I mention my reservation. She also didn’t tell me any of the perks like what time was breakfast? If the pool and Jacuzzi was available the hours I had to ask. The room smelled stale and the tub was not properly cleaned out. The food in the restaurant was not good at all. The breakfast was OK. The French toast was really good. I will also mention the bar attendant lady was really nice even though...

"Room was clean breakfast excellent. Check in staff professional "

"Great staff, nice place."

"I would never go back to this place because it’s really and unclean uncomfortable the staff was terrible."

"Wonderful and helpful staff. Awesome service,"

"Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. "

" The room was spacious, but the sink wouldn't drain the whole way due to how it was installed With spending close to $1200 for 3 nights and finding out breakfadt isn't included, was pretty bad. To make it worse, they suggested we could go nect door to Holiday Inn for their buffet for about $8 but turned out to be $11.95!"

"Great breakfast"

"very nice "

"Loved the lady in the kitchen and front desk personnel who were both friendly and accommodating. The washer did not work which was disappointing! "

"Dirty bed dirty mirrors shower curtain blood stains was awful "

"N/A"

"This was the worst travel experience of life!! After making reservations 28days in advance and reconfirming 16 hours before my arrival . I get a call from Stay America in Brooklyn at my reservation was cancelled! As I getting off the plane in Cleveland. No real explanation given except they were overbooked and I was out of luck !!So I called Expedia and put on hold for 20 minutes only to have the call droppped so tried again with exactly same results and on the third attempt was was to try get...

"room was filthy, hadn’t been swept or mopped, hair all over bathroom and in the shower "

"Never going back "

"Gorgeous space! Stocked kitchen! Convenient location!"

"There was a lot of trash piled up that was not swept up. Other than that the property was in good condition. My handicap room just happened to be at the end of the building where the trash was piled up about 10 ft away."