Khách sạn gần Khu nghỉ dưỡng có trượt tuyết Brandywine tại Cleveland

"Guests were making noise in the lobby and outside until midnight, so I could not sleep well. I was told that they were part of a group staying at the hotel for a wedding. Even so, the noise should have been controlled out of consideration for the other guests. Also, I was disappointed because the breakfast seemed to have been prepared with very little care."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"Clean room"

"The hotel was perfect and our stay was great!"

"We have stayed here multiple times in the past. This was, by far our worst experience. The hotel halls smelled terrible. The elevator was dirty with the same trash laying on the floor all 4 days we were there. Our biggest complaint was the staff. Not helpful to the point of rude. Went down for breakfast one morning. It was 10 minutes before stated time ended. The staff member was cleaning up. My husband asked if he would be able to get a couple of muffins. The girl was holding a tub. Rather than...

"Decent stay for the cost."

"It took 2 hours to get my keys at an adjoining property. When I got in my room it was filthy. Didn't look like it had been cleaned in a while. Couldn't stay there. Went out on my own and got a room somewhere else."

"Comfort"

"Everything was excellent"

"The room was ok but when I entered I smell dust in it. The curtains didn’t close totally, in the bathroom they should put better and bigger towels, they were old and small."

"This place is looking very dated and worn out! The staff was nice. And the free hot coffee was appreciated."

"The sheets were clean and the bed was comfortable. The overall room was basically “you get what you pay for” kind of thing. The bathroom had random wholes in the wall. The shower curtain was dirty and the sink was too. The faucet was leaking as well. All the light switches were filthy so I assume the one in the bathroom had poop on it. I wouldn’t stay again. I suggest traveling with Clorox wipes, Lysol and gloves which is what I always do."

"tv did not work. 2nd day key to room did not work"

"Great property"

"The parking lot house several abandoned cars. The elevator last inspection expired 8/20/2022. The building smelled of marijuana . The breakfast counter area was dirty, along with the hallways. The pool was not cleaned or available for use. They had a handwritten note on the pool door stating, “Closed No Chemicals “. I would not recommend having them on our travel site and I hate that I booked it from the pictures that Expedia shared and their pool. When we go to the Cleveland area we enjoy...

"Very nice"

"Front desk staff was amazing "

"No Air conditioner or heat. Called three times and was told maintenance was on way. Never happend . Toilet was also broke. No hair dryer in room as stated . Elevators were pretty scary ."