Khách sạn gần Trung tâm Du khách Boston Store tại Cleveland

"Need to was the carpet from the room and from aisle going to the pool. Towels from the pool was dirty and the blanket dirtiest as well."

"We were very pleased at our last minute choice of this hotel. Easy check in. Clean room and hotel. Nice pool. Staff was wonderful! Breakfast was just okay but sufficient. The hotel itself was just a bit "tired" but still very clean and maintained well. We'd definitely return."

"Not recommended. Dirty and ran down for the price"

"Okay, clean and safe."

"Booked a 2 night stay and upon arrival found the pool and fitness center were out of order. Water was dripping from the ceiling into the treadmill below and smelled moldy. The shower in our room had hair on the walls. We decided to stay somewhere else the second night and requested a refund due to lack of amenities. The manager, in email, said he would refund our second night back to us but we never received it. Called to talk to him and was told he would be in at 11 am, called at 12, now he...

"The room was filthy. We asked for clean sheets and towels and they were never provided. The toilet did not work."

"Hotel & room were super clean and the beds were incredibly comfy. Great breakfast, easy lot to park in."

"Requested a handicapped accessible room near the elevator or on the first floor. Was given a handicapped accessible room, but on the third floor, farthest away from elevator. Why would hotels even put one of their few handicapped accessible rooms at the end of the hallway, far away from the elevator? The magnetic key cards were horrible and barely let us in the outside side door, the pool, and our room, after countless attempts. Nice hotel otherwise. Would stay again as we like (need)...

"If you are looking for a place to sleep cheap this the place. The facility seemed to be fairly new, but has not been maintained."

"Room was clean and quite. Hotel staff was friendly. Breakfast was just what we needed and plentiful."

"The room was very well equipped and clean. The staff at the front desk and breakfast were very kind and helpful."

"The staff was very pleasant & helpful and the hotel is very clean & in a quiet area"

"Very good"

"The property smelled old and moldy. We left did not stay the night"

"Shower curtains were torn, mix-matched hangers, some were broken"

"Breakfast was terrible, old and dirty. Not good at all ."

"Breakfast area was very clean and organized and the staff, she was very pleasant and helpful."

"The room was very dirty ,sheets have no elastic to stay on the bed ,Old outdated small Tv .All doors slam making it hard to sleep ."

"Renovation on site , no breakfast, personal not enough formation and worst my 2 beds room was not available even if it was confirmed by email ."

"The property was in unacceptable condition, and I did not feel comfortable staying there. Before I even got to the room, I noticed water stains and poor upkeep in the lobby/common areas. While I was checking in, another guest was at the front desk showing photos and complaining about the cleanliness of her room, which was already concerning. The condition of the property got worse as I looked around. The back entrance door that appeared to be secured was not locked, people were standing and...