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"I was travelling with family for my son’s graduation. We booked 2 twin rooms and arrived late, very tired and ready to sleep, only to find we’d been allocated doubles. We were moved, but this took some time. The breakfast was poor. They can probably tell by how much food is left untouched on plates. After breakfast we booked an Uber and waited. The app clearly said the radisson hotel but the driver went to the airport instead. He suggested we walk there (a 25 min walk and 3 min drive!),...

"Room was clean, plenty available for breakfast. Quiet location"

"Great stay for a week. Breakfast was good. Rooms are pleasant and clean"

"All good"

"Very friendly and helpful, great fillet steak!"

"Fabulous stay for our son’s graduation. We had three rooms ours (no5) definitely the best. Great value for money with breakfast included. We ate in the restaurant too and the food was definitely, breakfast included the morning was tasty too. Staff friendly, helpful and attentive."

"Great hotel, great bar & restaurant"

"A return trip for us and another good stay. It was very hot (no air conditioning) but a fan was provided and the current heat is unprecedented! The food in the pub is excellent and the breakfast was great too."

"Great for a nights stay although the receptionist didn't have a clue about anything. ❌️ *No early check in as requested. *No twin beds as requested we got a double bed with two mattresses (which were not comfy at all) *No sockets next to the bed. ✅️ *easy access to many attractions *Easy parking *Lovely bar area *Very clean Definitely would stay again 👍"

"Great place walking distance (15 min walk) to Loughborough University."

"SWIMMING POOL was the main reason I booked this hotel, for my 2 children to have a swim after a long day, it does not say on the web page that you have to pre book, it does not say on the Web Page that it is adult only after 7pm. It does not say on the web page that the SWIMMING POOM is part of a kepp fit membership, and that has members that go there 1st thing in the morning and moan about children enjoying themselves while they are trying to get their lengths in. So I think it would be a good...

"Didn’t love this hotel. Best thing was the staff. But the rooms are tired. The gas stoves weren’t working, so only pizzas & burgers were available and then we had a fire alarm going off at 3am. So wouldn’t go again."

"As with the Z Hotel Piccadilly, this hotel was great in all but one way: air conditioning and ice! It’s hot in the summer, friends — and it’s only going to get hotter! That means you should significantly upgrade your air-conditioning system as soon as you can; the current one is simply not up to the job. And when you serve drinks in the hotel, you should be assuming that everyone will want a glass full of ice — not looking surprised and dubious when a guest timidly asks whether ice is available,...

"Stayed 2 nights visiting family. Ate breakfast and evening meals each day of our stay. Beds so comfortable, air con worked well, quiet room. Restaurant was excellent, food very reasonably priced, served up quickly by very very friendly staff. The Manager and Bar Manager were fantastic a credit to Marston’s. All the waiters and waitresses were amazing. Will definitely return."

"Great pub restaurant environment with great outside seating area by the river, good food and helpful staff."

"The gym was exceptional for a spa hotel and the breakfast was very pleasant however we did find that the hotel itself was quite dated and the rooms were in need of a bit of updating. The bathroom especially could use some modernization."

"Really nicely appointed hotel and very comfortable. There is plenty of parking You are offered a good choice for breakfast and it is very reasonable. Downside, it does not do evening meals so you have to make alternative arrangements. Fortunately there are quite a few pubs and restaurants within walking distance. Great that you can take your dog but they are not allowed in the large breakfast room and you are seated in the lounge on a sofa with a coffee table. Bizarrely the reason given is...