Khách sạn gần Thác Bridal Veil tại Niagara Falls

"The photos of the Inn are deceiving. Unfortunately, it looks nothing like it is depicted. The staff is excellent. "

"It’s a great hotel. It’s clean and spacious. The bathroom was out of shampoo/conditioner so we had to go down to get it. The restaurant is horrible for breakfast. They took 30-40 mins to bring food and the quality of food was 1/5. Happy hr was nice. "

"Courteous staff but not overly helpful "

"Breakfast menu was tasty and fresh. The room was clean. The only thing I would say is that the air conditioning wasn't working. There is only 1 soap offered as toiletries, so ensure you pack all you need. It was ok and quiet for 1 night stay"

"The hotel is ideally located close to both Seneca Casino and the falls which you can walk to. The hotel was clean and we LOVED the decor. We will return to this property next time we are in Niagara New York. "

"Clean rooms, Updated, Service was excellent "

"Location is good but a particular member of staff at frontdesk was biased. We reached hotel early and asked for early check in. One staff member confirmed room is ready and can be given. But the other staff member interrupted and said we will let you know when room is ready. They kept us saying it will be ready in 5 mins, and did not let us check in before 3 pm. If they could have said that 3 pm is checkin time and we do not have room until 3, we could have used our time better and could have...

"Breakfast quite good, stayed on Easter and they put Easter eggs everywhere. Very nice staff, quiet building, clean with nice rooms. Essentially as expected. Niagara Falls state park is about 5 minutes away, which was the main reason for family sightseeing trip."

"Room cleaning/ property need more maintenance "

"Beautiful room comfortable stay quiet "

"Sheraton hotel was pretty good and everything but trust me the staff are incredibly rude. First of all, when we tried to check in the staff would not listen to us due to our reglion I am guessing. But everything else was good like the pool "

"Food was great compared to all choice hotels ive been to, room Is spacious, cleanliness is fair. But i witnessed one incident while in breakfast , 2 old folks about to take breakfast to their room for someone cant go down becuase of some reason. Unfortunately,the kitchen attendant didn’t allow them. And she strongly said to talk to the front desk. "

"We had to change our room three times. The toilet had a leak, we had problems with the keys getting in to our room. And the front desk lady was mad with an attitude. I would never book with them again. "

"Great location ! Clean home "

"Location was awesome. Within 1 mile of all attractions we wanted to visit. Apartment was clean. Communication before and during stay was good."

"The house itself is beautiful and matched the pictures shown on Hotels.com, but it definitely needs more attention to cleanliness. Pictures are enhanced to looking bright. The size is impressive 6 bedrooms with 2 kings and 4 queens which worked well for my family (2 small child and 2 young adults, each able to have their own bed). The bathrooms were clean, but the rest of the house could really use a deep cleaning, and the kitchen needs a new set of dishes to replace the broken ones. Luckily, I...

"good"