Khách sạn sang trọng tại Burbank, từ 3.412.057 ₫

"The views were nice, but this felt like we stayed at a 2 star hotel- Outdated rooms, many stains on room 2311’s carpets, stains on the drapes, terribly slow service at the restaurant (shouldn’t take almost 1.5 hours for breakfast; then to learn the cook went on break, which is why we sat so long). The manager was dismissive of our concerns and unpleasant to encounter. An overall negative experience."

"The check in staff are excellent. But, the cleaning staff need a refresher course on how to actually clean a room. Dirty glasses are left behind that I'm supposed to reuse? Dirty towels and floor mats are not replaced with clean. I'm supposed to reuse a dirty towel? At the price that I am paying per day, i expect clean towels and glasses. Not only that, the ice bucket full of water still remained. One would think that if the ice melts, it could be cleaned out."