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Crystal Hotel

3.5 star property
Victorian hotel in Cambridge with free parking

Choose dates to view prices

Photo gallery for Crystal Hotel

Standard Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Garden
Front of property
Front of property
Restaurant
Crystal Hotel blends modern comfort with attentive service. The peaceful garden offers a quiet spot to unwind, and the restaurant serves satisfying meals on-site. Staff are genuinely helpful, and free in-room WiFi keeps everyone connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(17 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Single Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Twin Room

7.0 out of 10
Good
(2 reviews)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

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23 Nov - 24 Nov
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About the area

Map
167-169 Hills Rd, Cambridge, England, CB2 8RJ

What's nearby

  • University of Cambridge - 20 min walk - 1.7 km
  • Addenbrooke's Hospital - 2 min drive - 1.7 km
  • Royal Papworth Hospital NHS Foundation Trust - 3 min drive - 2.0 km
  • Anglia Ruskin University - 3 min drive - 2.4 km
  • Cambridge Corn Exchange - 4 min drive - 2.5 km

Getting around

  • Cambridge Station - 11 min walk
  • Cambridge (CBG) - 12 min drive

Restaurants

  • ‪Mina Steakhouse - ‬8 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Stir - ‬8 min walk
  • ‪Chicken Rush - ‬1 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Crystal Hotel

Hotel near University of Cambridge
Crystal Hotel provides a garden and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Express check-out, luggage storage and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Crystal Hotel have comforts, such as laptop-friendly workspaces, as well as Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • 25-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

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Exterior

Holiday Inn Express Cambridge by IHG

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  • Pet-friendly
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  • Restaurant
8.4 out of 10, Very good, 1,027 reviews
The price is 1.414.094 ₫
1.697.051 ₫ total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Crystal Hotel Hotel
Crystal Hotel Cambridge
Imperial Cambridge Hotel
Crystal Hotel Hotel Cambridge

Frequently asked questions

Is Crystal Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crystal Hotel?

Self-parking is free at this property.

What time is check-in at Crystal Hotel?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Hotel?

Checkout is at 10:00 AM.

Where is Crystal Hotel located?

Located in Queen Edith's, this hotel is within 1 mile (2 km) of Cambridge Junction, University of Cambridge and Addenbrooke's Hospital. University Botanic Gardens and Cambridge Muslim Welfare Society are also within 1 mile (2 km). Cambridge Station is 11 minutes by foot.

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Reviews

Crystal Hotel Reviews

8.2

Very good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Eco-friendliness

7.2

Property conditions & facilities
Rating 10 - Excellent. 183 out of 446 reviews
Rating 8 - Good. 153 out of 446 reviews
Rating 6 - Okay. 65 out of 446 reviews
Rating 4 - Poor. 32 out of 446 reviews
Rating 2 - Terrible. 13 out of 446 reviews

Reviews

10/10 Excellent

Eldhose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple hotel with everything needed and great location to wander into the city. Great perk that there is free parking included
Stayed 1 night in Apr 2025

6/10 Okay

Eiji

Disliked: Cleanliness, property conditions & facilities
It’s convenient if just stay
Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crystal Hotel

Great place to stay. Chinese restaurant in the same building. Some parking out back. We were just passing through. Many restaurants and shopping mall just down the street.
Stayed 1 night in May 2025

8/10 Good

Catherine A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family hotel

Nice small family run hotel close to shops and restaurants and easy trip to central Cambridge.
Stayed 1 night in Dec 2024

8/10 Good

Hayley

Liked: Staff & service, room comfort
Nice and warm,and bed was comfy
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arriving it didn’t look inviting and I was a bit disappointed, but my room was bright clean and very nice and quiet, staff were very helpful to my needs, would stay again.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very basic hotel

Well located but very basic for the price: no room service, beds were not very comfortable, the water in the shower was barely a drip, no air conditioning, the painting in the walls is out in some parts of the room, no plugs in the bed... Not sure how a hole like this can Ave stars and a half...
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Good place to stay for the price
Stayed 1 night in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay nice and friendly staff.
Stayed 2 nights in May 2023

8/10 Good

Joan

Liked: Cleanliness, staff & service
The staff very lovely. The hotel was clean and quiet despite being near the road. The hotel needs general updating. It was nice to have a garden area but we could not sit out there as there were nettles and the chairs needed cleaning. It would be good to have a breakfast option. The restaurant that was advertised nearby was a bit disappointing if you are looking for a full English type breakfast but got free hot drinks if you mention the hotel! The hotel is generally fine if you are only there for a day or two. The lovely staff make the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
Quaint place, needs a bit of TLC though. The staff were very friendly and attentive and we appreciated the short cancellation period during these turbulent times. Everything was clean but the rooms could definitely do with some freshening up.
Stayed 1 night in Apr 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great beds.
Stayed 1 night in Sep 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for visiting Cambridge Junction

Fantastic welcome and comfortable room. An ideal stopover for enjoying a gig at Cambridge junction (2 minute walk away). The food in the restaurant downstairs was delicious and service great too. Tip - swipe the room keycards really fast or they don’t work. Lovely wooden staircases (lots of them).
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Nice comfortable room,clean but does look a little tired,furnishings were all in working order and the shower was nice,we would stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and went out of their way to make our stay as pleasurable as possible, would highly recommend this hotel
Stayed 2 nights in Jun 2022

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities
Its a good location
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly

Overall a nice hotel, staff are lovely and friendly
Stayed 3 nights in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay, very handy for Addenbrookes Hospital. Staff were friendly and accommodating. Room was a little dated but clean, warm and comfy. Will be happy to stay there again.
Stayed 1 night in Apr 2023

10/10 Excellent

Tung ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 👍
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice bed and breakfast. The staff was very pleasant and helpful. The bad was very comfortable.

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Get what you pay for

Room was freezing on arrival though warmed up relatively quickly. Antiquated plumbing made noise throughout the night. Still a cheap place to get your head down for a night
Stayed 1 night in Jan 2025

10/10 Excellent

Song, Sudbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Friendly staff
Stayed 1 night in Aug 2022

8/10 Good

Aya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

It was very basic but comfortable and the staff were friendly and helpful. There was a car park at the back.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Liked: Staff & service, property conditions & facilities
Loved that we could walk to and from it easily and safely, and that it was so quiet, even on such a busy street. The staff were lovely and extremely helpful. The room was clean and cozy, and the shower was great too. We thoroughly enjoyed our time there and would happily come again. Many thanks!
Stayed 1 night in May 2023