Excellence Playa Mujeres - Adults Only All Inclusive

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Tranquil escape with stunning ocean views

Serene and beautifully landscaped, this Cancun resort offers a tranquil escape with stunning ocean views and a private, secluded beach. Delight in exquisite dining options, a luxurious spa, and a variety of entertainment, ensuring an unforgettable all-inclusive experience.

Popular amenities

  • Hot tub
  • Parking included
The current price is 10.771.570 ₫
13.141.835 ₫ total
includes taxes & fees
23 Sept - 24 Sept

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(104 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down duvets, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

9.4 out of 10
Exceptional
(39 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

A rooftop pool area with a view of buildings and a clear sky.

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(9 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

A poolside area with a wooden deck, lounge chairs, and a thatched-roof structure.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

9.0 out of 10
Wonderful
(17 reviews)
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Playa Mujeres, a neighbourhood in Punta Sam, Excellence Playa Mujeres - Adults Only All Inclusive is next to a golf course and on a private beach. Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Garrafon Natural Reef Park and Cancun Cultural House are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Punta Sam travel guide
View more Resorts in Punta Sam
Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • A sunset over a body of water with a rocky breakwater and dense vegetation in the foreground.
    Mujeres Beach
    8 min walk - 0.7 km
  • A beach with clear turquoise water, palm trees, and people relaxing under colorful umbrellas.
    North Beach
    47 min drive - 9.8 km
  • A wooden pier with a sign for 'Isla Mujeres Dolphin Discovery' and a thatched-roof structure in the background.
    Dolphin Discovery
    54 min drive - 15.4 km
  • Punta Sam Beach
    3 min drive - 2.1 km
  • Playa Mujeres Golf Club
    5 min drive - 3.2 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    39 min drive

Restaurants

  • Don Fernando Lobby Bar
    5 min drive
  • Mike's Coffee
    6 min walk
  • El Suspiro
    7 min drive
  • Gourmet Hall
    6 min drive
  • The Press
    17 min walk

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

  • Luxury all-inclusive property by the ocean
  • Take advantage of an adjacent golf course, 7 poolside bars and a swim-up bar at Excellence Playa Mujeres - Adults Only All Inclusive. With a private beach, beachfront dining and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a massage or a manicure/pedicure at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The 24-hour gym offers yoga classes and fitness classes; other things to do include scuba diving, snorkelling and kayaking. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
  • Other perks at this property include:
    • 7 outdoor pools, along with pool umbrellas and a swim-up bar
    • Free valet parking
    • A round-trip airport shuttle (surcharge), a front desk safe and a vegetable garden
    • A lift, wedding services and ATM/banking services
    • Guest reviews speak highly of the dining options, beach locale and pool
  • Room features
  • All 450 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling, LED light bulbs and composting
    • Bathrooms with Jetted bath and free toiletries
    • 55-inch Smart TVs with premium channels
    • Furnished balconies or patios, separate sitting areas and eco-friendly cleaning products

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Sailing
    • Snorkelling

Land activities

    • Cycling
    • Fitness facilities
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

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  • Pool
  • Hot tub
  • All-inclusive
  • Spa
9.6 out of 10, Exceptional, 1,499 reviews
The price is 12.888.586 ₫
15.701.863 ₫ total
includes taxes & fees
24 Sept - 25 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Oregano
  • The Grill
  • The Lobster House

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • On a private beach
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (112 centimetre high)

More

  • 4 floors
  • 9 buildings
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of 22 Sep 2026, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on 23 Sep 2026 start from 10.771.570 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Excellence Playa Mujeres - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Playa Mujeres - Adults Only All Inclusive?

Valet parking is free at this property.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Playa Mujeres - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence Playa Mujeres - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Excellence Playa Mujeres - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, sailing and more.

Where is Excellence Playa Mujeres - Adults Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1198 out of 1575 reviews
Rating 8 - Good. 214 out of 1575 reviews
Rating 6 - Okay. 95 out of 1575 reviews
Rating 4 - Poor. 26 out of 1575 reviews
Rating 2 - Terrible. 42 out of 1575 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay. Excellent staff and delicious food. Perfect place to just relax.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great from the restaurant to the room service. Entertainment staff was great at the pool with games and interacting with us.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent service and great food (lots of vegan/vegetarian options). Loved all the bars, the beach and the nightly entertainment events!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and everything were great
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and room service were incredible
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, decent food, great entertainment and drinks
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beaches just a trail of seaweed that was easily stepped over into swimmable water! Huge worry not needed. Food was great and options that we still needed 2 more nights to get to all tbe options after a 6 night stay. Staff on the beach and throughout were amazing. Would come back again!
Stayed 6 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room with our own plunge pool. The food wasn’t my favorite part. The water features were nice to do with my husband at the spa.
Stayed 14 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this resort! The food was delicious, the property was beautiful and clean, and the staff truly made the experience exceptional. Everyone was so friendly, attentive, and welcoming, and their service was amazing from start to finish. The only small thing I would mention is that the mattress was a little on the firm side for my preference. Other than that, everything was fantastic! Overall, this was a 5-star experience and a place I would absolutely recommend. We had a great time and would love to come back!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful service was amazing!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very clean. Loved our room too.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort. The staff was attentive. The food was plentiful. The view, breathtaking. We will be back.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing - so helpful and they go out of their way to make sure you're having a great time The property is gorgeous, very well thought-out and meticulously maintained. The food options are excellent and the drinks are delicious.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my mom had a great stay here. The resort is beautiful and well maintained. Plenty of high-quality food options - all the restaurants are easy to get into, no reservations needed. We got a swim up suite which is right by the pool, with great view. Highly recommend it!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was impressive with lovely people . Restaurants were very accommodating with my gluten intolerance. They made sure that my food was prepared correctly to avoid contamination. We can name some very helpful servers like Isabel at the Kitchen Table restaurant. Dyant at the beach was very prompt to serve us cold water and champagne. Jonny at the Lobster House to make sure that out food was properly served. Thanks again
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing friendly staff! Excellent customer service experience! Food is excellent, especially local Mexico food presented during the stay. Has been coming back several times, will come back again. Would like to have make up mirror with light in the bathroom for convenience. Overall great experience!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most pampered I've felt at an all-inclusive resort. Staff was very attentive for my wife and I's honeymoon, would definitely return. It was a quick trip getaway and there were more restaurants than days stayed! Food was delicious and the entertainment was wonderful. The only thing that I could note that caused any inconvenience was that the elevator closest to our room was out of service for the first couple of days, but it was repaired quickly.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff! Fun activities. Beautiful property. Delucious food. Fantastic shows, although the theater area gets very hot and needs more air flow. Definitely recommend!
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that this resort had both the beach option and the pools. The swim up room was a really nice feature that we really enjoyed.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing. The food was over the top and the service 10 out of 10. I would totally recommend this hotel for a couple trip and I will come back.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, swimming pool and friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The food, service and friendly staff. We will be back :)
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff upon arrival was very attentive and friendly. The rooms were clean and the complimentary drinks inside the room were awesome as well. The food was very tasteful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful property; the staff is very polite and helpful. The A La Carte restaurants are great. We did not enjoy the Japanese interactive as much however all the others were great. The only thing I would change or add is a nice piano bar. It’s not a party hotel so everything closes down at midnight just an FYI
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very friendly staff. The FOOD was great!
Stayed 3 nights in Mar 2026