Khách sạn Carnmenellis

"I had some issues with the cleanliness of the room. I raised them with staff on the front desk and they were fantastic. Fully engaging, very helpful - however the actual people responsible for the room cleaning were not and did not address anything. After nothing changed, the front desk staff moved me to a different room, and I had a good chat with and apology from the hotel manager. Overall, despite the issues with cleanliness, the hotel is well-run and it was a nice friendly place to stay....

"Good stay"

"Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟"

"Good variety of drinks"

"Staff very friendly and helpful, hotel amenties very good. Exellent breakfast, plenty of choice. would recommend this hotel."

"Lovely helpful staff and light and airy clean room and bathroom."

"I like the character and location of the property and the staff are doing the best that they can. The property is dated and in need of investment. The bedroom could have been a bit cleaner (hoovering the carpet which did not seem to happen during my stay) and the bedding did not fit the mattress. The staff were kind and helpful though some better manners from certain bar staff would have gone a long way. The food was great."

"Staff at reception were super excellent, very helpful"

"The room was spacious and well provided. The staff was friendly and helpful. The breakfast was very good offering a large choice of options. Dinner menu was also excellent and the food was fresh and well prepared."

"Loved the gardens and direct access to private beach. Dog friendly terrace garden rooms were of a standard rating in.my opinion. No soap replenished in dispensers for 2 days. Stain on bedding sheet. Dog pee stains visible in some public carpeted areas. Unmanned reception, need to ring a bell. The 'bridge dog friendly area' for meals is depressing and isolated, no bell in this area to indicate you need a service i.e. breakast. No background music. Lacking atmosphere. Tables are coffee tables,...

"Das Zimmer war großzügig mit 3 Schlafplätzen und toller Aussicht auf die Bucht"

"Very accommodating staff, initial room was very nice but extremely warm (due to the heatwave). Reception was very accommodating and kindly upgraded us to a cooler room! Breakfast service was a bit slow. Overall ambience of the hotel was very beautiful."

"Helpful staff and nice breakfast"

"Perfectly adequate for my stay, with comfortable and clean room, and very helpful staff"

"The staff were great. Was there during Mazey Festival but they made time to check me in and made sure I new everything I needed to know"

"I don't think I've ever been made to feel so unwelcome at a hotel or B'n'B. We were using public transport. We were dropped off by taxi at 10am. Obviously we weren't expecting to check in but I've never stayed anywhere where luggage storage isn't available. The owner's immediate reaction was to tell us we check in isn't until 2. She did allow us to leave the luggage but I was taken aback at the unwelcoming attitude. We came back at 2. Owner complained that she had no details about the booking....

"First impressions were quite good. Helpful receptionist. Although we did notice a fairly grubby carpet in the reception area. And then upon walking to our room noticed the light coloured carpet throughout was grubby and stained with spillage here and there. Our room was somewhat disappointing Although did have a kettle with tea and coffee making facilities. The bathroom was smelly with the suite chipped in various places and the power cable to the towel rail was crudely drilled through the wall...

"Great pub just outside of Penzance - would recommend"

"Staff were particularly helpful and cheerful"