Khách sạn Carterway Heads

"Lovely hotel, friendly helpful staff, comfortable beds and spotlessly clean rooms. Breakfast wonderful too. Highly recommend. We will be back 😊"

"Amazing hotel "

"Room was clean,quite,warm. Good location "

"Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return"

"Love the river front location and views from room "

"We returned to Lumley Castle for our 50th anniversary - probably our 8th visit over that time. On arrival the receptionist was welcoming and friendly and we enjoyed returning to a four poster room in the castle. Staff service throughout the hotel - room, bar, dining room was excellent. The hotel was beautifully decorated for the Christmas season and it was warm and clean. Our friends in a courtyard room were very happy with their experience. We enjoyed a fabulous dinner from the long menu...

"Very nice room with comfy bed "

"Top quality ingredients"

"Everything was right about our stay, it could not be faulted and we’ll be back!"

"Staff was attentive my Grandson loved staying here it was a gift for Christmas Bed was comfortable and breakfast was great"

"Lovely room - very comfy bed!"

"Staff on the front desk were excellent and so were the facilities "

"What a wonderful stay. I highly recommend Ramside hall for a getaway. Excellent spa and views."

"Lovely room, friendly staff, and gorgeous breakfast"

"The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I...

"Room was very clean however I would say the shower I had could have done with some bleach on the sealant at the bottom as it had a little yellowing. That's very minor in the grand scheme of things as the staff were so friendly and accommodating. It was my birthday trip and they gave me a little gift and a card, it was the little things. I did had an issue with my toilet leaking which they fixed instantly. Breakfast was really good. Checkout was so easy and quick. All in all ut was lovely and I...

"Superb location, spotlessly clean room, attentive staff and amazing food."

"A wonderful suite in the castle. The castle is wonderful. The staff are really friendly. An added bonus is the free tour of the castle, going into the history of the place and the owners overf the centuries. "

"Hotel in total everything "

"Have used the Holiday Inn a number of times. Lots of hotels in Newcastle look better, but in terms of rooms, location and the people who work at the hotel this place is excellent. Well done, you are doing a great job. Great place for a late drink at the bar"