Khách sạn gần Làng Chamorro tại Hagatna

"The staff was very nice people, when I had a problem they took care of it right away 👍"

"Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way...

"滞在中部屋の清掃は一度もなかった。 バスタオルは2日目にして希望したら交換してくれた。"

"The rooms were nice, you can tell they actively work to improve the place. The staff were awesome. We got stuck here for typhoon Bavi of course there were some issues from it but overall it did very well and we were never uncomfortable despite the conditions outside."

"The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯"

"During the typhoon, they have no power to the rooms and no AC"

"It’s a dump. Smells like mold and mildew. My no smoking room smelled of cigarettes. 3 of us had different rooms, furniture in all of them had water damage. Unfortunately there were not a whole lot of choices in Guam after typhoon Bavi and I knew it was not going to be good being a Best Western. But this one was probably one of the worst."

"The property is conveniently located to many stores and outlets. Staff are friendly and nice. As a returning customer, filling out paperwork repeatedly (same information the past 6 times I’ve stayed there this year, it is inconvenient to ask the same information over and over. Also, while I don’t have visitors, their requirement that each person visiting register at the lobby makes this location feel unwelcoming."

"I like the property nice and clean but did not expect there was no bottle of water as a complimentary. Maybe it is not . But it’s ok I brought my own bottle of water."

"Had a two night stay. When we left during the day, housekeeping came by. Noticed my dress was missing. Tried calling the front desk and was told they would call me regarding it. Still have not received a phone call. Found a dead cockroach as well. The sheets had stains on it. Horrible parking, no space and had to park in the mud"

"Not a great breakfast."

"フロントの対応は良かったが、ロビーや廊下などホテル内全体の温度が暑すぎた。 ベッドメイク後のタオルの補充が足りずフロントに申し出したが、部屋に届けてくれるのも遅かった。 全体のガラスが汚すぎて、外の写真も撮れなかった。 部屋内湿気が多いようなカビ臭さを感じたので消臭剤や柔らかな芳香剤があると良い。"

"Despite not having power the facility was running good compared to other hotels that I’ve stayed with similiar circumstances."

"투몬비치와의 시내와의 접근성이 좋고, 바다와 닿아있는 수영장이 매력적입니다. 리조트 내부는 매우 청결하고 직원들도 너무 친절하게 대해주셔서 좋았습니다. 다만 객실의 욕실이 조금 낡은 느낌이 있으나 크개 불편할 정도는 아니었습니다."

"It was very clean, the kitchenette was also very nice. Plenty of space for luggage. Shuttle was also clean and was there early, the driver was also nice and helpful as well. The room I was in, the drain wouldn't really pop back up to drain, but it was still very good after a long day of traveling. Would definitely recommend staying at."

"The room was clean and well appointed and the staff were very accommodating. I stayed there right after typhoon Bavi. Thank you, Hyatt."

"The room wasn't the cleanest, as evident by the dirt in the bedsheets upon arrival. The room is very dirt and the lights were flickering. The walls started sweating and ruined our appliances."

"Nope"

"Room looks clean but found stuffs under the bed from previous occupants and air conditioning was not cold, we informed front desk about it but they just laughed about it like was a joke. I asked if the was cleaned before we checked in and was told not really"