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"This is just a great product. Loved the sustainable philosophy and partner products as well as the shared spaces. The too was hot during the night despite the fan, but we are having a heatwave and it didn’t spoil our stay. We loved it and will definitely return."

"My room was ready upon arrival. Room service was excellent. Breakfast Buffet was excellent. Easy check in/check out process. Walking distance to mall and restaurants/food truck park. London tube system nearby."

"Nice hotel. New facility. Clean. Spacious rooms. Comfortable bed. Nice stay."

"great staff, very friendly, kind and helpful"

"Everything was great. I just wish they had a microwave to warm food. Location is awesome and close to the train station and restaurants."

"Check in was good. Room was great, clean with nice products for us to enjoy. Check out- the self service machine wasn’t working so we had to queue up."

"Great property close to the train station that is connected to the ExCel center (trains, not the hotel). The hotel itself is beautiful, clean, and the staff goes above and beyond! My room was large with a huge window seat where I could relax, get work done or just read a book while enjoying the view. The king sized bed was large and comfortable with high end sheets and pillows. The bathroom was huge and had a shower, separate tub, and great lighting. There were robes slippers and nice...

"Great experience"

"Room smelt musty and the bed wasn't setup, so had to get it all out and then it hadn't been cleaned."

"Breakfast was very good abd staff helpful"

"Got the 2 bed room apartment for a long family stay, and the apartment was well cleaned, fresh and airy. Amenities (washer/dryer, microwave, cooker etc all included). The staff were welcoming and helpful especially the Manager, house keeping came every other day or so & were thorough, Location is great at Canary wharf, close to the train station and other nice shopping & dining access within walking distance. Overall would definitely recommend this Fraser place for stays!"

"The rooms were clean and the beds were very comfortable, the breakfast was good with a good selection , the staff were friendly. I didn’t use the parking facilities."

"Phòng tốt"

"Not the first time ive stayed and always lovely staff and clean amenities!"

"Amazing staff, very welcoming and polite! Had a wonderful stay, amazing view and no problems at all! Didn’t have the breakfast or go to the spa but i will definitely be returning!"

"Nice location! Train station was next door!"

"Very friendly services."

"Rooms do not have AC instead you are given a fan , which isn't sufficient when it's 31 degrees outside. Water pressure was low in our room so we could not shower until after 2pm despite reporting the issue at 10am. The room we were given was on the ground floor and did not have an outdoor area therefore we were unable to use this to dry our clothes outside in the warm weather. The photos of the rooms make it look like every room as some outdoor space. Washer dryer supplied was not good quality,...