Khách sạn Charlwood

"Excellent quiet location but only minutes away from Gatwick. A real home from home and delightful hosts."

"Quiet & functional, recommended."

"Yes, clean room well appointed and decorated. Staff very efficient "

"Staff were very helpful and pleasant."

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"We booked a room with a window but they provided the room without window. I was so tired and couldn’t bother to complain. Room was way too hot. The breakfast staff looks tired as they doesn’t seem to enjoy their work. Overall not good experience."

"There was a noise on the wall behind the bed that sounded like water was running all time inside the room wall, also the toilet fittings taps etc. looked a bit work out and siliconed all over but other than that good room to stay in"

"The central forced-air heating had been turned off throughout the hotel after a recent heat wave. When we checked in it was 13°C outside and the room heat would not turn on. The Duty manager was unable to turn it on after five phone call attempts, requiring 20 mins wait each, allthis lasted until past 2AM, and waked-up by this manager calling to see if it was working yet. It was not, it was blowing colder air in to our room. He tried to move us to another room and same issue there, after 30mins...

"Efficient check in and comfortable stay."

"Clean room, excellent breakfast"

"Clean and modern room"

"This was a great find for me ! With the Canadian exchange to British pounds, accommodations can end up being pricey in England. This Inn is reasonably priced & easy to get to from Gatwick airport ( one direct 8 min bus ride). But it excels in cleanliness & the staff, who I’ve found to be easy to reach & very helpful! The rooms are amply stocked with tea & bottled water & I found them to be quite comfortable!"

"Lovely staff and amazing service! Will come again."

"Convenient location with free parking, I stayed at this hotel every time when I visited my friends in Surrey."

"the young lady on reception was incredibly helpful and pleasant"

"We have stayed here twice before, it is always clean and tidy and the staff are very attentive!"

"Had a great stay. Customer service was excellent, the breakfast was really good, and the hotel was very clean. The location was perfect, very close to the station and convenient for getting around. Overall, a really great experience."

"Buen lugar para dormir, comer y descansar. Falta agua de cortesía para los huéspedes. Tiene opciones veganas! Gracias"