Khách sạn Chillerton và Gatcombe

"Lovely boutique hotel. Nice room and ensuite. Great location. Bonus to have free parking and great cooked breakfast. Would stay again."

"Nice place but starting to get a bit tired looking in places"

"Hotel is easy to find and has plenty of parking. Rooms were fine, with enough space and necessary facilities. We needed three rooms, and staff had arranged that they were three adjacent rooms, which was good. Breakfast was excellent and the staff were very accommodating - we needed some breakfasts to take away for some of our party who were out running during breakfast service. Evening meal and service in bar were also good, even though it was a busy evening. We would definitely return to the...

"Very good location just off Hayling Island causeway, good buffet breakfast! Room was very clean and staff helpful."

"Beautiful historic mansion. We walked thru nearby parks to the riverfront for lunch. The outdoor restaurant at Orange Grove was very pleasant for an evening dinner and happy hour. The admiral lounge is very comfortable while waiting for pickup to go to the airport or cruise ships."

"It was a very mixed stay, although overall it was positive. The first room we were given was very dirty. The walls in particular were yellow and marked, including hand prints on the walls and mould on the curtains (pictured attached). The room was very hot and the window didn't open - no air conditioning either. It was quite small and cramped. Premier inn would have been a lot better. Having raised concerns to the receptionist we were given a much cleaner room. The swimming pool and spa were...

"A relaxing feel runs through the hotel and out into the gardens. The view from the restaurant is beautiful. Herons love it too! The staff were smiley and attentive, Our room was clean and the towels soft and fluffy. We made use of the spa facilities every day. The pool temperature was great for us."

"It was a long check in, very hot was greeted with water and ice pops!! Great staff, helpful, and inviting!! We will definitely stay again!!"

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"I arrived with my 8 year old for a 2 night stay during a very hot heatwave. Upon checking in I proceeded to attempt to use the little elevator which got stuck between floors with me inside so I went back down and carried my heavy suitcase up the stairs. I immediately noticed how stifling hot the room was and saw the thermostat had a spanner symbol on. I had to call down 2x to get assistance which came in the form of a small fan. We booked a reservation to eat downstairs at the restaurant and...

"Staff were so helpful and friendly"

"Our room was very spacious and the bed comfortable. The hotel has a different layout so depending on where your room is you may have to walk a long way to get to it or cut across the courtyard if it’s not raining. A bit in the middle of nowhere but ok if you have a car. Large parking lot but you have to pay."

"Michael at the front desk was warm and very helpful"

"Terrible hotel. Would avoid! Rang me on the day of check-in to say that the hotel was overbooked. I was then told that, as compensation for THEIR error, they would put me in a 'sister' hotel, which in fact looked like a 1970s pub and was not at all a like-for-like swap. Very unhelpful staff; offered absolutely no assistance in resolving any discrepancies, and had to escalate to Expedia to get anywhere."

"Location excellent for attractions. Reception was nice and a bit quirky. Room was a bit bland although recently refurbished. Breakfast was adequate. Air conditioning in the room would have been nice, a fan was provided. If the temperature had been any warmer it could have been a problem. We managed to get free parking at the front of the hotel which was a bonus, spaces were limited."

"Callum was absolutely fantastic in making up for the deficiencies of the bar staff, who were slow, and nonchalant. He went the extra mile and restored my faith in good customer service. Pool, gym and facilities are great, as was the room and plenty of parking."

"I would strongly reconsider staying here based on my experience. There were multiple issues from start to finish, beginning with poor communication around key facilities. The spa was closed, which was not made clear when booking through a third-party site, and this significantly impacted the stay. Check-in was disorganised and extremely slow, given there were so few people checking in. The room key failed multiple times and had to be reprogrammed more than once, which is not what you expect on...

"Friendly welcome - good accommodation & facilities"

"The room and hotel was very very clean. I came during the heatwave so the room was very hot although a fan was provided. The breakfast was top notch, with options provided for all dietary requirements. Very impressed."

"Excellent stay very tidy for an old building"