Khách sạn gần Cinemark Bistro Lake Charles tại Lake Charles

"We arrived and checked into our room and left for the afternoon/evening. We arrived back at our room about 10:30pm ready for a good night's rest. Didn't happen! First of all the bed was very hard, like sleeping on a board. The pillows were like straw covered with a pillowcase, very hard as well. After laying down and having the TV on low the people above us were either playing basketball or had a bunch of children that ran across the floor (our ceiling) for the next two hours. I called the front...

"Clean, spacious room. Floor felt slippery to me. Easy check in. Construction in area. Was difficult finding parking after @ 9pm. Overall a pleasant stay "

"Staff was very hospitable. The room was clean and fresh and in the morning we where greeted by everyone. Great stay definitely will go stay with them again."

"Job was canceled and I didn't even check in. Asked if I could change my reservation to a later date, was told no. Company money but still was a waste of money. "

"Breakfast was great and the staff were very nice. "

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"Every single thing"

"Well maintained casino floor and suites"

"Check-in is listed as 4:00 PM. I arrived at 2:00 PM and was told I had to wait for a text message—one that never arrived. I approached the front desk again at 4:00 PM, only to be told that my room wasn't ready. At 6:00 PM, my room *still* wasn't ready, and I really needed to rest; I actually had to argue with the front desk staff just to get them to assign me a room. I truly wasted a lot of time, which is why I'm giving it two stars. Everything else was fine, with the exception of the pool,...

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Breakfast was good, great location. "

"Everything was wonderful"

"The bed was comfortable and clean. The room was oddly laid out but spacious except for the sink and toilet/ shower. The grout and baseboards were terribly dirty. There was a blood stain on the bathroom wall. The room definitely needs a real spring cleaning and not just strong smelling disinfectant. Finally, the toilet paper needs an upgrade."

"The hot water did not get hot in the bathroom sink nor in the shower causing me to have to take a cold bath!"

"Staff was amazing. The physical property and room furniture needs major upgrades. There was an overwhelming smell of mildew in the first room we checked into. The room was on the 3rd floor and in several areas the floors were soft to the point where I didn’t want to go anywhere near them. We moved rooms and the mildew smell was better but the faux leather couch was ragged and peeling. Overall the staff was very helpful but the hotel has seen its better days and needs a major renovation"

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"Convenient location and great staff! Already booked our next stay. "

"Nice room but it had a musty smell. We travel with air fresheners. Did not help."

"Solid 8/10 stay overall. While the breakfast was disappointing and could be improved, the room was spotless, the service from the staff was excellent, and parking was easy and abundant."