Khách sạn gần Trung tâm Mua sắm Oak Park tại Lake Charles

"The breakfast is always good. It's one of the reasons book this hotel."

"Clean rooms, very Quiet, easy parking, laundry room clean machines work well "

"Staff was very hospitable. The room was clean and fresh and in the morning we where greeted by everyone. Great stay definitely will go stay with them again."

"Swimming pool was inoperable. No Continental breakfast anymore. Elevator was dirty. 3rd floor smelled like cigarettes and marijuana everyday. Walls were dirty. There was a rude female employee that saw me standing in the lobby area and demanded to know my room number without any greeting. I gave her my info and she just looked at me like I was lying to her. I noticed a small car in the parking with flat tires. 3 cars of police came one night for a disruptive guest. And last but not least a BED...

"I didn't get a room because it was given away. And the clerk said Expedia only gave them a phone # of 111)111-1111, so they couldn't call me. I want a refund!!!"

"Great "

"Our stay at Tru by Hilton Lake Charles was such a pleasant experience. The hotel was very clean, the breakfast buffet was good, and the staff were friendly and welcoming throughout our stay. Great parking space and convenient. It made our anniversary getaway even more comfortable and enjoyable while we soaked in that beautiful bayou view. I definitely recommend this location and don’t always go by negative reviews, pray about it and see for yourself."

"The air condition in my room was leaking on the carpet. I could smell the mildew when I walked in but the air freshener the hotel staff used covered it up the first couple of hours."

"Friendly staff, great pool. Kitchen lacked enough silverware and dirty dishes when we arrived, floors were sticky and we had to let the hot water run for 20 minutes before it was warm. Parking was a challenge. Over all, nice stay and will consider staying again next time we visit the area."

"The breakmenu was wonderful, staff was very respectful and the room was perfect "

"Excellent location and great service. Breakfast was excellent with lots of choice and options, plus crockery and cutlery, not paper plates and plastic. Highly recommend"

"The location is far enough from the highway to not hear the traffic. Price is reasonable and breakfast was fine"

"Room didn't get cleaned after two nights. Curtains ripped. Saw a bug. Ice machine never worked. Toilet was broke upon arrival. It goes on and on."

"No hot water to shower or shave with and the phone did not work to call the front desk. Threw on some clothes to go down and tell the front desk. Was told sorry offered another room but now we were out of time and just had to leave. "

"Very clean but the best part is the staff. They are very very nice and accommodating. "

"We stayed in the handicap room. The shower/bath was a marvel of plumbing complexity but the shower didn't work. There was a lever to direct the water either to the tub or the shower and once up to the shower there was another lever to direct the water to either a wand or the fixed shower head. The first lever, the one for either tub or shower would allow water into the tub but when switched to the shower setting the water flow just stopped. The lever to direct water to either the wand or...

"The property needs a full update!!!"