Search Hotels Near Park Plaza Shopping Center, Lake Charles

"The bed was comfortable and clean. The room was oddly laid out but spacious except for the sink and toilet/ shower. The grout and baseboards were terribly dirty. There was a blood stain on the bathroom wall. The room definitely needs a real spring cleaning and not just strong smelling disinfectant. Finally, the toilet paper needs an upgrade."

"The elevator didn’t work, room was never clean"

"Horrible experience, there were BUGS all over the bed and under the bed. When we informed management, they did not care and stated they would send someone to “change the sheets” and then tried to say that it was because we had left the sliding door open. We did not leave the sliding door open. The property refused to give us a refund because it was not booked directly with them. They also could not move us to another room due to no availability, which we understood and just wanted our money back. The employee who went and changed the sheets was also recording and taking pictures when he realized more bugs came out from the wooden bed frame.!! It was so disgusting and HORRIBLE! "

"Breakfast was great and the staff were very nice. "

"Clean, spacious room. Floor felt slippery to me. Easy check in. Construction in area. Was difficult finding parking after @ 9pm. Overall a pleasant stay "

"Goodddd"

"Room was clean, breakfast was fresh. Couch was dirty . This property could use some updates to the bedroom furniture and air conditioning. One of the staff asked my husband if he had a room there, which was strange . "

"Job was canceled and I didn't even check in. Asked if I could change my reservation to a later date, was told no. Company money but still was a waste of money. "

"OVERALL THE FACILITY WAS OK WITH A FEW MINOR WEAKNESSES. The bathroom door was so squeaky it actually woke us up if used by the other person during the night, in addition the A/C was very difficult to set a a lower temperature to be comfortable, again causing us to waking up several times during the night because of the temperature."