Khách sạn Làng Claverley

"Everything was absolutely lovely thankyou"

"Yes"

"Fantastic Hotel,wonderful location,Food was great staff was super helpful"

"Awful experience. Left a day early as had no sleep due to faulty and noisy radiator. Hotel it self is run down and needs a good tidy up. Went to the bar for some drinks, no staff around and 80s cocktail bar music blaring, not a great atmosphere to relax and chat with friends. I emailed the hotel twice before we arrived and also once after our stay to complain. No reply on either times!! "

"Lovely location and friendly staff."

"This was my second time staying in the hotel and i was disappointed unfortunately... My room had a weird smell when i arrived regardless of the windows being opened. The bathroom had seen better days, it was worn down and when i ran a bath for myself, I had to empty it and clean it myself as there were pubes(not mine) and other dirt floating in it... My duvet cover was dirty, it had some dried out fluid on the bottom side. The breakfast was poorly topped at 8:30 in the morning(still 1.5 hours...

"Great staff, great price and parking. The room was clean and had everything I needed"

"Clean and comfortable rooms with a huge bed. Staff are friendly and approachable. "

"Great overnight stay. Nice and peaceful."

"Courteous staff, great food at the pub, nicely decorated room."

"Wonderful reception friendly, clean room and dinner excellent.A beautiful quiet environment.Thank you"

"Nice hotel in beautiful surroundings however the decor is very tired. The staff were very friendly and hospitable and the leisure facilities were good. There is a very limited food menu on offer in the bar and the quality of the food was mediocre at best."

"Staff lovely despite obvious shortages of menu items and basics. They dealt with problems the best they could with the lack of any management being available to offer support to one female staff member on second shift working without uniform another female staff member on her fourth week with the hotel with limited training and a male staff member multitasking to help with anything and everything. Room was clean and bed was comfy Free Wi-Fi Good buffet breakfast although some items fry due to...

"Good breakfast. Staff were friendly. Bed comfortable, bedding clean with protectors but bathroom tired, laminate floor in need of replacing. Could you hear upstairs walking round & plumbing."

"Yes"

"Our stay was not the best. Dirty cups in room, no milk, very hot room. Asked for a fan which we did receive but it was broken. On a having a shower the head of the shower flew off and hit me. Food basic, at breakfast poached eggs were hard and u only got half a slice of bread. The staff were good, and when i made a complaint i did get my money back. Overall i would never stay here agsin."

"Some teething problems as only opened in November 25"

"Excellent breakfast choice good quality breakfast. Very relaxing stay. Staff excellent. We had an upgraded room really enjoyed our stay. We were with friends we had drink from the bar both afternoons and dined in the evening in hotel. It was our second visit to the hotel for the weekend and will return next year."