Search Pet-Friendly Hotels in Cleveland

"I picked this hotel excited about the hot tub. Staff was friendly and helpful. Hot tub was out of service and blocked off. Pool water was cold. I had a poolside room and the door key lock did not work from the pool side, only the outer hallway. Not well maintained. The restaurant onsite was really good. You can tell they tried to fix up the hotel at one point but didn't do a great job. I skipped the shower because the bathroom was kind of dingy."

"The elevator was very slow but they are working on them, great location for downtown! Perfect for sports events!"

"The hotel was downtown but within walking distance to rock n roll hall of fame/ science center, and the browns football stadium. The hotel rates and parking rates were better than the others for this day."

"Clean room, the only complaint was the HVAC system was not cooling down the room."

"The staff were very welcoming and helpful! The location was great and the room was clean and comfortable. We would definitely stay again!"

"Rooms were clean and staff was friendly. Breakfast was good and plenty of parking. I was charged twice but it was taken care of as soon as I brought it to their attention. So just keep an eye on that."

"Just ok. Lobby on 2nd floor was difficult to reach."

"Worst hotel experience. My deluxe 2 bed hotel room got downgraded to a single bed room two days prior to my arrival without any email, text, or notification telling me this. Apparently Expedia changed the room and since they're a "third party" the hotel couldn't do anything or give me any money back. They told me they would bring bedding up for the pull out couch I was not excited to use, but they did not. I tried using the vending machines and they didnt work, and the hotel had no change for a 20. Again, the vending machines were from a "third party" so they couldn't do anything and I was expected to just allow my cars to "process" for who knows how long. There were stains on the comforter, the room smelled like cat urine. "

"I would give it 1 star for the quietness, thats all."