Search Hotels Near Clink Prison Museum, London

"Brand new. Still some kinks in the self service check in"

"Very clean. Very busy - queues for breakfast. I had a little issue with the plumbing in my room, which I think housekeeping should be encouraged to report before customers need to report it. Reasonable value for money for this location. Ideal place for going to a show."

"I have stayed in this hotel three times now. The first stay was beyond excellent, the second not so much. But this third time was pretty good once I'd managed to check in (they weren't having an early check-in, beyond giving me an accessible room which I didn't need or something in the basement), but I was pretty happy with where they finally put me as it was very quiet and I slept well. The breakfast was good and I appreciated the free drink. If I run London next year then I will probably want to return for a fourth time."

"Excellent location and customer service. Well-maintained "

"Great hotel !!"

"Always get what I need at CitizenM Tower of London. Friendly staff, a comfortable bed a d THAT view. Two steps from the tube and hence from anywhere in London, I can't wait for my next excuse to stay with the team."

"Great location but that’s about it. Dirty towels, extremely small room, sink backed up, one roll of toilet paper, AC not working. Wouldn’t recommend staying. Ended up booking a new property the same day we arrived and eating the cost of both hotels to get out of there."

"Clean room and great location"

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "