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"This property has declined in terms of maintenance and upkeep. Upon checking in, we were informed the water would be shut off from 11PM to 7AM that evening. Two nights later, one of the escalators stopped working as we were about to step off. This could’ve been disastrous, luckily everyone on the escalator at the time was able to maintain balance to keep from falling and injuring themselves. And finally the elevators servicing the Ewa Towers— always a wait. Midway through our stay, one of the elevators was out of service, the lines were so long. Thankfully staff ushered some guests to the service elevators. But still, the wait and frustration was inexcusable considering the amount families were doling out per night. On the flip side, staff were courteous, welcoming, helpful and always smiling. Top notch. I do have to add a note, one laundry facility servicing both towers (5 washers, 5 dryers) is beyond insufficient. It’s downright wrong. "

"The AC unit was good Breakfast is always the best part."

"The staff were amazing. Everyone was so nice and welcoming. One front desk employee even offered me his umbrella because it was raining. The restaurant and bar were perfect. And rooms were comfortable and clean."

"Everything was as expected!! Had much fun time with family"

"It’s in the perfect location in Waikiki. Everywhere you’d want to go is accessible and/or walkable. The onsite stores, the pools, the beach access. Love it!"

"Clean rooms"

"Good"

"Parking was available for handicapped which is what we needed. always found a spot. Location was great . Walking Distance to Waikiki Beach/"

"The unit was fantastic staff great very nice would recommend to anyone Great stay thanks "