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"Had a lovely stay here with the family. Huge family room and very friendly staff. Great breakfast!"

"The staff were welcoming initially but when we left on Wednesday 1st April the lady doing the breakfast and checkout was clearly stressed. This resulted in her being abrupt with hotel guests at the breakfast table. We could hear her complaining about lack of staff and that she was having to do too much. She also commented on someone asking for brown and white toast as “being weird”. The bedding and towels were clean but there was mould on the bedroom windows and the bath. The food was great in the restaurant. "

"Did not receive checkin email with code for door as unmanned after 5:30pm so had to interupt my stay to get to the hotel before close. Received code for later arrival 9:15 pm to find no hot water, towels ripped, unclean room and bed unfit for sleeping had on of the worst hotel stays ever could not stay the next two nights so booked in the Royal worth the extra. Still no refund after two weeks. Keep away. Was told that i could have phoned them. Did not as i thought as we were late the hot water may be good in the morning, but not still cold. "

"We were surprised how the accommodation was. Lovely bright sunny lounge. Host left us orange juice in the fridge, fresh fruit on the table and chocolate by the bedside. Very good value for money. We will be staying the next time we visit Rye. "

"Very helpful owners with parking "