Khách sạn Đảo Hawaii

"Everything here is top tier. This was my second time visiting the property and this time it was with my parents to celebrate my dad’s birthday. The pools and the gym facilities are among the many exceptional features on this property. If you’re like me and like to incorporate some fitness during your getaway, this is the place. Breakfast buffet at Ulu was always something to look forward to and their dinner service was amazing as well. Thank you to all staff who made this a very memorable...

"Check in was great! Staff isn’t helpful otherwise like finding food or maneuvering the resort it’s huge and takes more than just check in. They say you have access to the golf carts but they don’t take you anywhere you want to go. Every single piece of furniture from the room to the pools needed to be replaced it was so gross and stained I didn’t even want to lay my towel or rest on it the cushions in the room couch as well as the pool chair lounging needs to be replaced or something. Other than...

"Good"

"The hotel is dated and need full renovation. The location is good but in some areas they allow outside people to use the amenities. I had a late fight leaving Kona 9:55pm and asked for a possible extension of my stay willing to pay additional charge for the extra hours. Basically they said they were totally booked so I need to pay full day charge to stay an extra 5 hours in my room. It was a rip-off! Then, I found out that the hotel was not fully booked like they said. Front desk staff was not...

"Absolutely beautiful resort - very well maintained and great service and restaurant options!"

"We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. "

"Location was good for exploring the southern part of the island. We enjoyed the views."

"The overall property is beautiful, the rooms however are dated, and the parking lot is on one side only of the complex, the tram and water service was down the entire week I was there and had to walk 1/2 mile to get back and forth from room to lot. also, the fees, $50 a day to park, $40 a day for amenities is not included in the price Expedia quotes make sure you add that to your trip cost"

"This hotel is right on the beach and caters to tourists. It is very clean and the room was very comfortable."

"Ultimately, we had an amazing vacation at an incredible resort! We did reserve this property because of its location, and it did not fail! I would not hesitate to reserve your stay here. The pool was incredible! They do have a tram that brings you from one end of this enormous resort to another, but the tram was not working during our stay. Enjoy your trip to Paradise and don't hesitate to book this resort!"

"Beyond lovely! A spectacular resort."

"The bell men and women were fantastic. The front desk was very helpful. Mahalo."

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Beautiful resort and spa. Exceeded expectations"

"Everything is good about the hotel except it is expensive."

"Muy amables todo muy limpio lo recomiendo al 100"

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."

"Good experience nothing over the top but clean rooms and nice service."

"The properly is beautifully situated, but completely outdated. Rooms and furnishings need to be upgraded. Exterior panels on the building are badly worn and in need of repair in some places. The hotels major restaurant was not open restaurant was not open leaving only one open air area for dining. Front desk staff was exceptional and accommodating. Maid service was also exceptional. Pool area is relatively small but well maintained and managed, but there is no food or drink service at the pool. ...