Khách sạn Đảo Hawaii

"Everything here is top tier. This was my second time visiting the property and this time it was with my parents to celebrate my dad’s birthday. The pools and the gym facilities are among the many exceptional features on this property. If you’re like me and like to incorporate some fitness during your getaway, this is the place. Breakfast buffet at Ulu was always something to look forward to and their dinner service was amazing as well. Thank you to all staff who made this a very memorable...

"The staff was beyond wonderful to work with, we didn’t even have enough time to use all the amenities that were offered. The location was fantastic, and the views were beautiful. "

"Minimal food options here. But they are remodeling one of the restaurants- maybe check before you commit if that is important to you"

"The hotel is dated and need full renovation. The location is good but in some areas they allow outside people to use the amenities. I had a late fight leaving Kona 9:55pm and asked for a possible extension of my stay willing to pay additional charge for the extra hours. Basically they said they were totally booked so I need to pay full day charge to stay an extra 5 hours in my room. It was a rip-off! Then, I found out that the hotel was not fully booked like they said. Front desk staff was not...

"Love this hotel "

"We enjoyed a top floor, ocean front room. It was quiet, serene, and was decorated beautifully. The staff was quite helpful and always friendly. We look forward to staying here again. "

"Pool was refreshing, although breakfast buffet fir 35 dollars a person could have been better and had more of a selection. "

"I stayed in the Ocean Tower in an oceanfront room. The room was excellent and the property grounds were sprawling and well kept. The staff was beyond friendly and helpful. The only issue was the tram was not working and, if you are staying in the ocean tower as I was, it is a long walk or shuttle ride to get to the main building and parking. Not a tremendous hassle but you will want to leave the grounds for more food variety and to visit the local sites. An alternative woukd be staying in the...

"This hotel is right on the beach and caters to tourists. It is very clean and the room was very comfortable."

"The room was clean & staff always made sure we had what we needed. My kids loved the pools and lagoon. They really enjoyed being able to see the dolphins everytime we walked by. "

"Beyond lovely! A spectacular resort."

"The bell men and women were fantastic. The front desk was very helpful. Mahalo."

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Beautiful resort and spa. Exceeded expectations"

"Everything is good about the hotel except it is expensive."

"Clean room and convenient location"

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."

"Great staff, great location. Only complaint is the windows under the AC need a curtain to block out early morning light. "

"Clean room! Friendly staff! Nice soaps and body lotions! Discount for hotel guests at grills and bars."