Khách sạn Đảo Hawaii

"Loved the fact that the cleaning staff not only took out the towels each day, but still swept and mopped (most days). It was a bit challenging getting new towels and wash clothes, but they would bring them up at some time during the day. The room was a good size and it was nice having the full kitchen with dishes, fridge, and our own washer and dryer (to keep up with our swim gear and towels). We would have loved to stay in this hotel if they had one on the Hilo side as well. Best bang for your...

"The staff in every aspect of the hotel were amazing. Each were very proactive to insure we had a great experience! The topper was we were able to watch the Manta Ray watching from our balcony!"

"Me gustó mucho , muy amables todos"

"Room was run down but I hear it has not yet been renovated."

"We had an Amazing time here. We tell everyone to put it on there list."

"I booked the room by the pool. I loved that the room, pool, and laundry were right next to each other. Made it so easy to wash and pack on my last day. Plus, the restaurant next to the hotel had the best fried rice 😋"

"Such a beautiful place to stay! Walking into the hotel and seeing the blue Pacific Ocean right in front of you was breathtaking. The hotel had gorgeous gardens all around the property. We enjoyed the complimentary snorkel equipment on the final day. The room service twice a day will definitely spoil you!"

"Right in the center of Kona. Perfect place to stay so you can walk downtown and learn the history."

"Clean clean! Great breakfast every morning! Great location!"

"The four seasons hotel hualalai is the best service."

"今回の滞在にはとてもがっかりしています。 部屋のベッドやバスルームに、蚊や小さな虫の死骸がたくさんありました。自分で何度か掃除しましたが、その後もまた虫が出てきては死んで落ちてきます。おそらく殺虫剤を使った直後だと思うのですが、それが人体に影響ないのか少し不安です。 夜中にどうしても我慢できずフロントに電話して、翌日の清掃スタッフに伝えてほしいとお願いしました。ですが、「バルコニーのドアや窓を開けないでください」と言われただけでした。 私は遅い時間にチェックインしていて、そもそもドアや窓は開けていないと伝えたのですが、「Ok，good」と言われただけで、特に謝罪もありませんでした。まるでこちらに問題があるような対応で、とても不快に感じました。 翌日、清掃スタッフの方にメモを書いて、チップもお渡しし、「できればしっかり掃除をお願いしたい」と伝えました。 その日の夜に部屋へ戻ると、小さい飛び虫は少し減っていましたが、ゴキブリの死骸がありました。 正直、使われている殺虫剤が人体に影響ないのかも分からず、不安な気持ちのまま滞在することになりました。全体的にとても不満の残る滞在でした。"

"Room was nice and clean but had a small cockroach problem"

"I really enjoyed my stay here.. met all my expectations. Wasn't until the last couple days I ordered food to back to my room at the food truck by the pool and was left highly disappointed... if I ate near the pool and not packaged to go the food portions were appropriate.. otherwise i felt completely ripped off. Don't want to punish the resort for a couple few bad actors that seem to have a chip on their shoulder. Ordered food on 6/2 @ 11:30am."

"Auberge hotel is the best"

"Bathroom sink and shower is in poor quality. Pool is too small"

"I was somewhat"

"Rooms were fantastic for families and the resort was beautiful. The easy access to the main Hilton property was wonderful and our kids loved it. Super easy access to the restaurants and stores near by as well. Overall, couldn't have been happier with our choice."

"Room was great but wasn’t there long enough to comment on staff or amenities"

"I can’t say enough about what a beautiful resort this is. Worth every penny. Excellent staff. Gorgeous gardens. We took daily walks. The scenery was amazing. The staff were always helpful and friendly. We are All Accor members. We took the bikes out and around the area. This hotel is truly a class act!"

"Beautiful property"