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"All ok"

"Been going to this hotel for over 30 years. It’s a bit tired now, rooms mainly. This said it’s still very reasonable to stay there & breakfasts are good with several choices. This stay the window was open in our room when we arrived -the handle was missing & it couldn’t be close. We couldn’t telephone reception as the phone wasn’t connected & said on the phone it was from room 136 -this wasn’t our room. Maintenance man didn’t come immediately as I was told so we waited a little while however my husband sorted the window so didn’t need maintenance & we advised reception as we left & about the phone not being connected It is a hotel that is used by workmen from what I can see so it is well used The public areas, bar etc are in a nice condition & inviting. I have found all the staff here have been pleasant & helpful Would we stay again -yes "

"Good breakfast, clean room, all staff really friendly and helpful. "

"Price is over exaggerated. Ppl working at reception need more customer service trainings. I checked in and the guy just handed me the room key without any information about amenities: pool, breakfast, where the room is….no infos. Very disappointing"

"Location is great next to Picadelly station. Staff are kind and the room is clean. Breakfast is average and not perfectly"

"Very clean and tidy room. Comfortable stay and would definitely stay again."

"Perfect location, we decided to stay the night before our early flight. Grab and go breakfast was a hit with all guests leaving early. Shuttle bus to terminal every half hour. Parking isn’t included in your stay, but reasonably priced. Considering its location we had no trouble sleeping (as in can’t hear traffic etc) "

"Great hotel and reasonably placed. Great to have facilities to make your own food with a shop downstairs. Bar area was lovely and gym is ok for a hotel - a little small. Rooms were really comfortable"

"I had a pleasant stay. All the staff were helpful. My room and bathroom were clean. I enjoyed the breakfast. Good value hotel."