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"We stayed here for 4 nights and had one of the rooms with 2 twin beds. It was a tight fit, but it got the job done. The staff picked us up when we got to the welcome center in hirafu promptly at the exact time we told the staff we would be there. The staff was extremely welcoming and assisted us with all needs. There was a shuttle bus that picked us up/dropped us off right in front of the hotel for the skiers/snowboarders. There is also a bus stop conveniently located right across the street to get to various places outside of the ski bus route. The breakfast buffet was excellent with a lot of variety to choose from. I also liked that there was a gym on-site with plenty of equipment to use. I would highly recommend staying here!"

"Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back. "