Khách sạn Dunston

"The hotel is an attractive building set in extensive grounds, with an interesting woodland walk. The staff were pleasant, friendly and helpful throughout our stay. However, there were a few areas where the guest experience could be improved. It took us quite a while to find our room because the receptionist did not give us complete directions, and the signage did not direct guests to the second lift. Later on wemet two other guests who were also lost in the same area, and we helped them find...

"Beautiful old place with loads of character . Very clean and lots of parking . Had a lovely evening walk down to the river . Will definitely stay there again."

"Pool time was restricted so difficult for us with child to access. Room was clean but the sports bar was as a little dirty."

"Lovely breakfast staff could not have been more attentive or kind"

"All new and nice and efficient and very good breakfasts!"

"Pleasant hotel with spa facilities about 20 minutes drive from Norwich. Having a good size pool with steam room, sauna and jacuzzi was really useful. Breakfast was excellent - usual buffet with the addition of cooked to order items such as avocado toast, eggs Benedict, etc. Lack of aircon in the bedrooms was a serious deficiency - not helped by the room being fairly small. Bathroom was very cramped. Lack of a fridge was also a disappointment. Especially as there was a cupboard under the TV...

"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"I booked a room but all night there were banging doors outside my room as the main corridor door was right next to my room. I was also near the hotel entrance where there was a lot of banging. So not a great night sleep!"

"Friendly staff , helpful with storing bikes and lovely room"

"Room was nice , shower was good . All round perfect for my needs and parking was handy"

"Absolutely lovely place. Rooms are spotless and huge."

"Good basic room near busses to university"

"-"

"Excellent stay and would definitely book again when in the area, thank you"

"Good location"

"Shops near by hotel car park very small Staff excellent please chat to them about local places of interest you won’t be disappointed. Hugh Molloy"

"My 90 year old Mum and I stayed for one night while visiting family. The staff were all helpful and friendly. They went out of their way to meet our needs. Super comfy beds and spotlessly clean. Breakfast included speciality coffees and a good menu of choices. The sun shone for us and we enjoyed the outside spaces. We highly recommend this hotel."

"Beautiful hotel, rooms and breakfast freshly cooked. However, when arrived they hadn't got the booking through, which also caused an issue at breakfast time. We arrived at breakfast at peak time but they could do with more staff as it was chaotic. Had to wait 20 mins for them to take the order and no vegetarian sausages. Lovely location, and lots of car parking space."