Khách sạn Đông Indianapolis

"12:30am the smoke alarm starts going off. Everyone on our floor starts to come out of their rooms, a few people ran to the front desk to ask what was going on. The man working the desk was less than helpful. Not walking down the hall to tell everyone it’s ok that it was just someone smoking in their room. After 30 minutes of the alarm blasting everyone’s eardrums the fire department shows up. Instead of the employee explaining what happened he proceeds to ignore the FD, and guests that are also...

"Loved everything about our stay here. It was amazing and will definitely be back. Megan was very friendly and helpful and made our stay great! 😊"

"Nice place to rest on a long trip."

"Convenient for Indy 500. Rooms recently renovated."

"Rooms are cleaned every other day. Our room was not cleaned on the first day that it was scheduled to be cleaned. On the day that the room was cleaned, we were left with one hand towel for two people in the room. Those towels are already very thin."

"Staff was very helpful. Breakfast was very nice."

"The woman working the front desk was not very helpful, took a very long time to get us checked in, and didn't seem happy to be there in general. I booked 2 rooms, both were outdated and the walls were dirty, had paint chipped, just overall not in the best shape. One room had no towels, no shampoo or body wash (although there are containers for them, they were just empty), and no coffee. It was a place to stay, but that's about all I have to say about it."

"there was a terrible smell in the room. It was supposed to be a non-smoking room. I'm not sure what the smell was. There was no dresser. The chair was a little metal chair with a torn seat cushion. Otherwise, the room was barren. The air-conditioner was pulled apart and and unplugged. When we went to plug it in the plug was awesome all apart and unsafe. We never tried the TV, but hung our clothes on it since there was nowhere else to hang them. There was yelling all through the night and dog...

"It was comfortable"

"Nos kedamos tres noches y es un lugar muy limpio nos encanto la pasamos a gusto el personal muy atentos recomendado muy bueno"

"It was clean and quiet."

"At first day, no hot water. Room was dirty and dusty. Saw the Room where they put their kitchen food and supplies, horrible and disgusting. Left over and old food everywhere.. location I terrible, no restaurants nearby, just near a highway. Never again. And we stayed for six nights. No cleaners in sight!"

"They advertise Norwood Inn has a Continental Breakfast. Staff said "we have no breakfast. First night I asked desk manager for another Barh Towel, told check back in morning after 8 am, "laundry room closed". room came with 1 towel for 2 people. After 2 nights I asked is somebody going to clean our room and replace our poor excuse for linens, told by desk manager, "it's only upon request". Bottom line they should be charging for the rooms by the hour due to activities witnessed, non stop. ...

"Room was clean and also smelled clean. Hotel and room very dated. Curtains missing hooks and just hanging. One the the bed mattresses was absolutely terrible, like is was deflated or damaged in the middle."

"People were friendly and helpful."

"Everything has to be redone"

"I had an early morning flight the day following the Indy 500. The shuttle bus started running at 4:00 a.m. Great service and great people."

"We had issues with our bedding the first night but the staff was super accommodating and got it fixed as soon as we brought it to their attention. The pool and hot tub were nice to use and the breakfast was really good! Complimentary popcorn wasn’t bad either."