Khách sạn East Richmond Heights

"Amazing views take the walking trails around the bay"

"Great stay for a family of 9. Loved the rooms!"

"I was very disappointed that for the amount of money that I was charged for my expensive room, your fantastic breakfast bar was not available at all! It was closed for renovations it said but certainly didn’t look like any work was going on or there was any urgency to get it going again! Was and am very disappointed with that aspect of my stay. I should’ve been given notice as to the fact the your breakfast bar that you so tout as excellent was non existent! I should’ve be refunded for the...

"Very nice"

"The room I was assigned had a filthy bathtub. It had not been cleaned. I used a towel to wipe what looked like sawdust or vomit to make sure it wasn't a stain and it came right off. I called the desk and was reassigned to the room next door. I am a senior traveling with an adult disabled son. We arrived late and my son had an accident as we were trying to push the luggage cart out of the doorway (it didn't roll easily and we have extra luggage due to my son's medical needs). I sent him to the...

"Nice location, safe"

"The room was clean. The staff was very friendly. The breakfast was excellent. It’s a very short trip from the hotel to the airport. The view is nice in the pool and hot tub are great."

"We arrived quite late to check in. The staff was quick to respond upon our arrival. We found our room clean and quite comfortable."

"Very friendly staff. They had** a room open 2 hours before check in and let me in. As well as being able to leave my luggage for a few extra hours even tho I had to check out."

"Clean, spacious and well organized rooms. Staff was very helpful and friendly. Breakfast was available in the morning, thoughtful and sufficient. Excellent location."

"Excellent.!"

"The property outside looks dirty and the carpet smells but the rooms are clean"

"The room said non smoking but it reeked of cigarettes. The furniture looked really old. The mattress had a dent in it like it has been used for 30 years. I didn’t sleep well at all because of the uncomfortable mattress. There were no pool towels and when they were brought out, they were tiny. I’ve always thought best westerns were nice but this felt like a motel for the price of a hotel. The breakfast was okay but could use more fresh fruit and more options. Parking was easy and plenty and...

"Property was clean, beautifully manicured, and it was oh so quiet. The pool was perfect, has varying levels of devil space to hang out at, a fire pit to enjoy at night and a bbq for fixing meals if desired. The breakfast was fresh with a lot of choices."

"We had the standard room which didn't have a full view of the Marina, but we had a partial view that was still very nice. Rooms and lobby area were cozy, clean and well maintained. Appreciated that there was microwave, small fridge and coffee station; also a laundry room. Additionally we really appreciated the free parking! Stayed 3 nights and enjoyed staying at this little hotel. Only complaint would be on the second day, the bedsheets were not changed and they ran out of washcloths."

"It was a great stay. Everything was clean and accessible"

"Clean room, friendly staff"

"When booking their was breakfast included this was a reason for booking we booked four rooms and wanted to save with breakfast included but when arriving they told us just to let u know their is no more breakfast u can bring that up with Expedia the pool did not look like the the pictures and there property was not as clean and nice as posted restaurant inside had horrible service and still charged a mandatory 20% tip and on top we had to pay for parking 50 per vehicle also an unexpected fee...

"We had a wonderful stay! From the moment we arrived, the customer service was exceptional. The staff was friendly, welcoming, and always willing to help. The amenities were great, the food at the lounge was delicious, and our room was clean, comfortable, and well-maintained. Overall, everything exceeded our expectations and made our stay very enjoyable. The only downside was that the TV kept losing its connection about every 10 minutes, which was a bit frustrating when trying to relax and watch...

"The room was a strong musty oder in the room, and the air conditioner made a loud buzzing noise every time it cycled on waking us up each time. The room wasn’t properly cleaned fingerprints everywhere and dirty windows. Thirty dollars to park in an unsupervised parking lot. Never again!"