Khách sạn East Rockaway

"Room shower was not a good design. Water poured out within 30 secs of turning the shower on. No lotion, slippers, or water available, had to call for slippers ( much needed since the floors had a lot of dust and turned the bottom of the slippers gray/ black in less than a few hours of wearing it). There were wet spots on the sheets that smelled very heavily of laundry detergent upon arrival. Rooftop and other lounges around the hotel were very nice."

"Es necesario el parcking"

"Very clean, convenient to Times-Square"

"👍"

"Nice"

"This hotel was at a very good location. The room was clean and all the staff we encountered were friendly and helpful. Definitely recommend 10/10"

"I had an issue at check-in that was promptly solved by Janis and Marilyn P. They were polite, courteous, and worked to get the issue sorted. In the end, they upgraded me to a room with an Empire State view! They were fabulous, I will definitely stay here again!!"

"Excellent location, walkable to Rockefeller center,,amazing stores. Clean, friendly and helpful,staff. Have stayed here twice and would stay again "

"I absolutely love staying at the Grand Hyatt, super nice staff, great vibe and centrally located. It is my favorite!! ;)"

"Amazing"

"Very clean room. Staff working front desk were delightful."

"The a/c was too noisy, which made it difficult to sleep"

"This hotel was a great price in a safe area of NYC. Only downside was no onsite parking which is not unusual in Manhattan. "

"Hi, during my stay at the hotel I got multiple bites on my legs from what seems to be insects in the room. This is very concerning and uncomfortable."

"We really enjoyed our stay at the Lucerne and had a lovely breakfast at Nice Matin. It was convenient to the subway line and to everything we wanted to see during our stay in New York."

"Very accommodating staff"

"Great place to stay "

"Excelent location , breakfast was good and room was silent and clean. The service was also great."

"First and foremost, I’d like to commend your team for their exceptional hospitality. I felt genuinely welcomed and thoroughly enjoyed my stay at the AC Hotel in Downtown Manhattan. Your colleague Andrea was outstanding—her warmth and professionalism truly made my day. I sincerely hope you all continue to uphold such a wonderful and positive atmosphere."