Search Hotels Near Eastgate Shopping Centre, Basildon

"To be fair the room was reasonably clean, however due to the poor decor, it felt like the room was less clean than it probably was. The staff were not there on arrival, and we were unable to book in using the electronic booking in system, and we had to wait for the receptionist to return in order to do so. The receptionst claimed that this was because we only reserved the room an hour ago. However, a gentleman who reserved his room 3 days before had the same issue. We were charged £2.50 for parking. I felt that this was unexceptable as the hotel owned the car park area. Totally unacceptable. The bedding, in my opinion, was a little tired, and grubby. "

"Great hotel with a great receptionist, very polite, friendly and helpful. The room was very clean, tidy and in keeping with the hotels luxurious theme. Parking was easy too. The bed was too comfortable that I overslept and missed breakfast."

"Nothing wrong with the hotel per say, the pre-requisite of checking in takes longer than it needs to be and the inital deposit for the room (incase you charge anything back to it) is not very forthwith considering its £100 which is on the costly side for a deposite. Im still waiting for it to be released back to me. A simple card check would have suffied. Unfortunately the spa facilities were closed during my stay."

"The room was very clean, and the beds were very comfortable, although the room was small, and if you ended up stuck inside, you’d quickly become claustrophobic. Likewise, the picture used to advertise the hotel is not a picture of any public or restaurant space in the hotel building, but a picture of the pub/restaurant 150 feet away. There is no public space you can hang out in within the hotel building. The price could not be beat, however. The fan for the bathroom was totally ineffective and made the entire room very humid. The bathroom was adapted to be accessible, but that also made it difficult to climb in the elevated tub. And I found it interesting that while you certainly could get a wheelchair in the bathroom, there was nowhere else in the bedroom one could maneuver. There’s also a lack of space to stow belongings, especially for more than one person. The breakfast is very good and the staff was friendly and helpful. The location means you can walk to several restaurants and cafes, and a bus stop in Festival Leisure. "

"Excellent food in the restaurant and very helpful staff"

"Clean and tidy room. Bar was a bit loud and busy."

"Great "

"Convenient, quiet. "