Khách sạn Eigenthal

"Beautiful hotel with incredible views. Very kind and helpful staff. We had an amazing stay!"

"Prachtig hotel. Alleen het avond-eten duur voor wat je krijgt. Maar voor de rest geweldig."

"No have A/C. The breakfast is ok."

"Amazing and Beautiful Location just next to the Lugern train Station. A beautiful scenic in the surroundings with Lake just a 5 minutes walk."

"I was very disappointed with my stay at this hotel. The customer service was among the worst I have experienced. Several staff members were rude, dismissive, and unwilling to listen to guest concerns. Whenever I tried to explain an issue, I felt that I was immediately dismissed and even accused of being dishonest rather than being treated with respect and professionalism. What was most frustrating were the numerous unexpected charges. Guests should be aware that calling reception by dialing “0”...

"Excellent as usual"

"Omdat er geen airco aanwezig is moesten snachts de ramen open om de slaapkamer enigszins te koelen. Omdat er geen horren voor de ramen zaten, vlogen er binnen de kortste keren 20 vliegen binnen die ons de halve nacht wakker hebben gehouden. Ook op het terras van het hotel waren erg veel vliegen die op ons en het eten zaten."

"Não tem elevador, ar condicionado e os quartos ficam em um prédio separado da recepção"

"everything was lovely!"

"Great hotel the only problem there was no air conditioner in the room. "

"Pros: The staff was very friendly, especially, Jamie, who served breakfast each morning during our stay. We got there at 12pm and they allowed us to check in early, which was helpful. The hotel is easily by public transportation. The included breakfast was great. Cons: There is no AC in the rooms, only tower fans so may not be ideal during summer months. We had booked a room for 4 (2 adults and 2 kids). For the kids, they provided a bunk bed. Because of the this, the person sleeping on the...

"We were warmly welcomed by Sophia who was excellent in handling our check-in. We checked in bit late but nevertheless she was very helpful in giving us our keys very fast and guiding us to our room. We spent a very nice evening at their bar, ordered some food and then went to sleep. The room was excellent and is very spacious and the bathroom was very clean. We got up in the morning and went for a walk around the property and were amazed to discover a great wooden bridge right behind the...

"We had a wonderful stay at this hotel. The room was clean, comfortable, and well-maintained. The location was convenient and made it easy to explore the area"

"Great hotel in fabulous location with fantastic lake and mountains views. Staff were excellent and amenities were good. Shame for us was that there was major expansion construction work going in directly in front of the hotel and although 'paused' for summer we were not told about any of this until a few days before we arrived. Despite the 'pausing' there was still noise and dust being created directly in front of our room (and almost all other rooms) every day by workers apparently dealing with...

"Good"

"The room was large and comfortable with a balcony. The steam room with eucalyptus was refreshing at the end of the day."

"Excellent breakfast and views. Charming area. Very popular. Parking was convenient. I stopped for a work trip but would go again for personal"

"Very Clean room and hotel. Great Breakfast included. Only staff available as for the breakfast. No private kitchen in the apartment. But there is common kitchen/breakfast area with free coffee anytime. Free laundry/dryer available. Amazing lake across the street. It was so serene to walk along the lake. Restaurants available in the area walking distance. Free parking was available at the hotel parking lot but limited number of spaces. We got the last spot the first night as we came after 8pm...

"Old rusty hotel"

"Priced better than others. Good location, easy walk to Chapel Bridge and all downtown sites. No A/C, balcony door and window broken and difficult to close. No fridge in room. Parking available for additional charge a block away."