Khách sạn El Max , Alexandria

"You say it has 14 pools. Has 6 You say speak English and Arabic. No one in the hotel spoke English. Not even the manager. No ATM. I booked for collection from the airport. No one turn up. No one said why they didn’t turn up or said sorry. Not even the manager came to see me. I was the only European person in the hotel. Every other guest was from Egypt. Daily cleaning of the room only done for Egyptian people. I asked for them to make up my room. All he did was change the duvet cover. No clean...

"Todo me gustó, sin embargo, deberían de tener un menú de buffet mas extenso."

"Clean room nice hotel"

"Room was clean, with nice view of the Mediterranean. They were slightly outdated though. Breakfast was wonderful, and the staff were always kind and willing to help."

"I booked a sea view room and payed for it upon arrival I found my room view to be srounded by trees, could not see the sea. I requested a different room twice but was told will let you know if any other rooms became available."

"We really enjoyed our stay at this hotel. The hotel is beautiful and well kept. The staff were all very friendly and helpful. Housekeeping was exceptional and generously replenished all toiletries and bottle water every day. The bed was extremely comfortable and the air conditioning was powerful. Very beautiful hotel. "

"We've been here in the Alexandria location a few times and we are never disappointed. What really makes this a great experience the most is the staff. Everyone is very friendly and they feel like family."

"I was excited to visit Alexandria, and I believe I made a great choice; the place is comfortable and clean, and the staff are cooperative and always available to help and answer any questions. I will certainly return—it has become my favorite spot—and I would like to thank the reception team and everyone working at the hotel."

"Great experience"

"The hotel is good, the beach is not the best in terms of its Brown colour. Food is excellent. Parking on the property is extra."

"Staff was ok but they rarely do anything to accommodate you , area is totally isolated and only one restaurant you can order from . No transportation at all . No one to help you carry your luggage or any of that nature "

"We had a wonderful stay! The hotel was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help. Check-in and check-out were smooth, and the location was convenient for exploring the area."

"Staff was very nice and helpful enjoyed staying there "