Khách sạn Excelsior Springs

"We enjoyed our stay!"

"When we first went to check in the front desk was not helpful at all. I get it that it was a World Cup weekend and I’m sure they were extremely busy but she didn’t even try to get us into a room as soon as one was ready. Which again getting us in early wasn’t a must I understand that but she acted as if she hated her job. She clocked out and a young man clocked in. I immediately went up and said I’d take any room that was ready, he said no worries there are several I can move you into now. That...

"Comfortable beds but a little outdated. The breakfast was very simple and we didnt like the kiosk. We would have preferred someone there in-person"

"Excellent Experience."

"This was my 2nd stay here and planning to stay again in the future. Continental breakfast is still quick and filling with a variety of choices. Maybe biscuits and gravy would be a welcome addition. All the staff are friendly and helpful. I was impressed by the brightly lit parking lot. I feel very safe staying here."

"Brakfast"

"Clean stay. Beds were comfy. Bathroom door did nit want to close well. I would stick. No box of tissues. Check in person was pleasant, though I did have a little trouble understanding him. Had to answer a lot of questions to get key, but that was ok."

"Clean room, staff was great"

"The service was excellent. Rooms were very clean and the bathrooms were far beyond my expectations. The breakfast food is also very very good. Will return again in the future!"

"Breakfast and staff"

"The choices of breakfast was wonderful and it all tasted great. The folks working there were very friendly and helpful."

"Terrible experience, the worst experience, not just bad, was a disaster. First, the photos differ vastly from what we actually found upon arrival, and considering the price seemed excessive. At check-in the rooms were located very far apart. Key cards didn't work, so going back to the front desk to solve the issue. One room in Block C, for my children was ok, but the other room in Block A smelled awful. Next day, breakfast, we were served by a very friendly lady. We went out, upon returning,...

"We had a good stay at the Gladstone location and will return. It was clean, quiet and convenient. In the way of minor complaints, there was no shower gel in one of the rooms (Instead, there were two shampoos), and I missed the waffle maker on the first day because it's located across the room from the other breakfast items. A sign on the main side might help. Lastly, I took off a star because there was nighttime severe weather in the area during our stay, and I thought we should have received an...

"The room was ok but its old. It needs a deep deep cleaning. There was dust on the small lamp shades that looked like its been there for a long time. This place definitely needs an overhaul and upgrade. I checked in and upon seeing the room, I wanted to not stay there but I had to due to the fact that I had gone through a 3rd party and was non refundable. We made the best of it and was out of the room as much time as we could and only came back to sleep."

"Front desk staff was great. Housekeeping was not, the beds weren’t made and they left fewer towels than they took. We had three towels for four people."

"The only downside to the whole experience was this sunday morning rally at the harley, davidson distributorship right next door period it sounded like thunder period and then the music afterwards was a bit annoying."

"Stayed for the World Cup. Vamos Argentina! Great value and convient location. Just ride share to Independence Center and take the ConnectKC bus to game. Leave early for the game, traffic is a mess. Very close walk to some restaurants (Mcdonalds and Whataburger) Accommodating staff and a good breakfast included. Thank Tim and Max!"