Search Hotels Near Factoria Mall, Seattle

"This was just what I needed on my recent trip to Seattle. I wanted to stay at a hotel, close enough to the city and also close to the mountain bike trails. This ticked both. The property is literally on an exit to the highway. The property itself was nothing fancy, but all I needed was a place to sleep and to shower. I did not used any of the amenities since I was out and about most of the time. The AC worked perfectly, and that's what I needed for a restful sleep."

"Bathroom was dirty, room smelled gross.."

"Yes"

"Getting there was a challenge, as road construction was every where, all exits were practically closed. We go to check in, staff was very rude to the previous people checking in, when it came ro our turn, the guy goes, did you hear everything i need to say. And that was that. Gave us our keys, told us dont put you key to anything , as of 8 pm there is no help. Our room was dirty, dead ants on walls, hair in tub and dirt in corner, our television only had one channel, when told to front desk we got a speech of how yeah they are short staffed and nothing they could do and that was that. Then it was said ten dollar credit will be applied. Now the biggest problem, we woke up the next night covered in ants, our things were covered, our counter was covered. The walls were covered. It was a horror scene in a movie attack of the ants. We go down to complain and get a refund and were told, we dont open toll 9 and the guy making a motion slicing his neck like cant help ya. Tras"

"Very clean"

"Great staff clean room !"

"Our experience at W Seattle recently was extremely disappointing to say the least. During breakfast, a waitress made an error with our order. Instead of correcting it, she reported to her manager that we had used foul and abusive language—an allegation that is completely false. The situation escalated when the restaurant manager came directly to our table and confronted us with this accusation without making any effort to verify the facts. Being approached and accused while other guests were watching, was both shocking and deeply humiliating. We felt compelled to leave our meal unfinished and check out of the hotel. The experience was distressing enough that I later became physically ill. What is most concerning is the complete lack of accountability afterward. We requested a call from the GM, weeks have now passed despite our efforts to follow up, yet we have received none. This was not simply a service mistake—it involved a false accusation, and the situation was handled unprofessionally at a management level, followed by a total failure to follow up. For a globally recognized brand, this reflects a serious lapse in professionalism and care for their loyal customers. Until this is properly addressed, we cannot recommend staying here."

"The hallways had not been vacuumed. The room had paint chipping off the walls. Just an older hotel that needs a face lift. The beds were clean and comfortable. Will stay at another hotel next door for the price next time"

"Our go to place ALWAYS!!!"