Search Hotels Near Ganton Hall, Scarborough

"The hotel is well situated and offers a convenient base for the local area. I would also like to commend the night staff, who were exceptionally professional, understanding, and accommodating throughout our stay. However, our experience in Room 11 was deeply unsettling. During the night, my partner was abruptly woken and believed she had been physically touched, which caused her considerable distress. When we raised this with staff, we were informed that similar reports had been made previously. Regardless of individual beliefs, we feel that any recurring concerns of this nature should be communicated to guests in advance, allowing them to make a fully informed decision prior to their stay. The situation escalated to the point where my partner felt unable to remain in the room. The night staff handled this with great sensitivity and professionalism, kindly offering an alternative room, which we very much appreciated. While we are grateful for the staff’s response and support, the overall experience was significantly impacted by this incident."

"Welcoming staff, clean room, great nights sleep. Breakfast excellent we had the full english."

"The cottage was beautiful, a few cob webs in the bedroom that need clearing, but nothing too concerning. A little mix up at checking in but all sorted out quickly. The Expedia listing could do with more photos and information. Overall, would certainly look to book again in the future"

"Staff was very welcoming and polite. The room was an utter disaster. Dirty walls, smashed door, ripped ceiling, tilted room especially the beds (our kid felt out of bed so tiled), black spots in bathroom, mismatched furniture, big gap under the door (10cm) and the chairs so dirty we where to disgusted to sit on it. The stairwell smelled of chlorine and the hallway was broken in may places. Also the grand entrance where on the ceiling the paint is falling off only held by spiderwebs. Mayor renovations needed!"

"The nightly rate is reasonable but as they say you get what you pay for. The hotel in areas looks very tired. We had French windows but these were fastened shut- I guess because the little wood balcony wasn’t safe. The water was scalding hot. Some of the light bulbs were out. It was clean though. The spa is a good addition with its lovely Victorian tiles. The breakfast is comprehensive- cooked, continental but a bit bland. This was our third time at the Crown Spa and each time our room seems progressively worse/ tired in appearance. The location is great for getting to the beach and a short walk to the centre. It is obviously popular- especially with pensioners and coach trips. If you know you are not getting ‘luxury’ and want to use the spa facilities The Crown Spa is decent value. "

"The quality and comfort of the property more than met expectations, and is conveniently located. I cannot fault it in any way. My only issues were with Hotels.com; firstly in the fact that there was no information provided about the check in process. I needed to work out for myself that it could only be at the Mayfield Hotel next door. This lack of information seemingly also affected the hotel. On arrival I was asked to pay the outstanding balance by card, which I did. When I checked my bank account later in the day I found I was simultaneously being debited for the same amount by Hotels.com. Thankfully the manager of the hotel was very helpful and reimbursed me for the amount taken."

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"Great location, the room I was given was excellent and had all amenities necessary, The Staff were really helpful and friendly and made you feel at ease at all times😁 The Food was incredible, a really high quality and very tasty 😋😋 I would be eating there very regularly if I didn't live so far away, Thank you 👍👍"

"Absolutely wonderful, food was incredible and we had such a memorable stay. The hosts were attentive and friendly and we couldn’t asked for better. Only downside we couldn’t stay longer, definitely be returning. Thanks"