Khách sạn gần Sòng bạc Genting Club Star City tại Birmingham

"Courteous staff, bed quite soggy "

"It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a...

"Convenient location and very clean inside (a bit shabby exterior). Strange accommodation set up and room layout let this place down - single bathroom only accessible through the tiny kitchen, no kitchen worksurfaces, no forks?! Communication / check-in very good and friendly."

"Tv didn’t work no channels tv remote didn’t work. The hob inside didn’t work just wasn’t what I expected at all I chose something completely different that money for a night in there is shocking I want a refund please "

"AS ALWAYS EXCELLENT"

"Clean, well equipped, clearly explained key access. But very bad sound insulation. I could hear the person in the room breathe (not even snore!) as if they were in my room. From the room above, you could also hear every single footstep very loudly. Bring ear plugs!"

"I stayed here for three and it was a terrible experience. This property is poorly maintained and, frankly, a health hazard. Bed Bug Infestation: The most serious issue was the bed bugs. I was bitten in multiple places throughout my stay. This is completely unacceptable. Filthy Conditions: The room was covered in dust, the floors were dirty, and the bed sheets provided were stained/soiled. The kitchen, bathroom, and common areas were also in a disgusting state. Lack of Basics: Despite booking...

"Great location , ample parking , clean hotel and rooms. Staff is very courteous and helpful. Good choice for breakfast. Would definitely stay again"

"All good"

"The hotel is well placed in the centre of Birmingham and close to "Grand Central", my room was comfortable and more than adequate for my needs. However one of the lifts was out of action for the whole of my stay, the other lift was slow, small and not up to standard. I managed to walk up and down to my room on the 8th floor a few times but the taking 20 minutes from pressing the call button to reaching the ground floor for my departure (with bags) was poor."

"First of all this is not a luxury apartment. The walls were dirty. Needs a repaint in the bathroom. Bed uncomfy and pillows flat. There is also a deposit required which is unnecessary given the state of the apartment. After we left, the host messaged to say we wouldn’t get the full refund back as the door was unlocked, despite the fact you require a fob to enter the building. They also then suggested items were missing from the apartment such as a chopping board and remote. I told them we had...

"It was dirty, cheet bed and cover duvet not change and not cleaning. No towels. I am not recognised. We left after see bed not clean. "