Khách sạn Glen Allen

"The hotel has friendly helpful staff Our room and the entire hotel was very clean"

"Property is becoming run down, and not cleaned or maintained well. I stayed in two different rooms over eight days, and visited friends in other rooms. In the first room there was mold in the refrigerator and around the shower. In the second room the shower curtain was mildewed, there was mold around the shower base, and a cockroach on my fourth day. On three separate occasions the cleaning staff didn’t pull the door shut all the way so the door was left open most of the day. The area around the...

"Parfait. Déjeuner trop épicé. Sinon c'est parfait"

"This is my go to hotel when I’m in Richmond. The location is outside the city but close to 95 making travel easier. The staff is always friendly and helpful and the rooms are quiet and clean."

"They let us have our goldendoodle, they were quick to accompany us when we asked for a ground floor room. Very nice safe area to walk our dog at night."

"We only stayed one night breakfast was disappointing. Guests were filling thermos up with juice. Trash overflowing. Fruit had turned colors. Not very nice. For a Marriott property broken room windows and bathroom sink was very cracked. Television was a challenge"

"Everything about the facility is outstanding. The rooms are spacious and immaculate. The breakfast service was clean, well- stocked, and flavorful. We'll definitely stay here if we're in Richmond again."

"Room was old and not clean. The bathroom bath towel looks not clean saw some black spots on it."

"Room clean, some holes in walls and door but nothing major. Staff were so nice and friendly. Breakfast was good, not a huge variety but tasted good. We had a full kitchen and it was great, everything worked wonderful. Housekeeping was very helpful"

"It was a very nice hotel, clean bright great space front desk was very helpful. Really enjoyed the property. Recommended if you need a place to stay while you're in the Richmond area."

"-Cleaning was not provided the entire week -Towels were not changed when we arrived from previous guest. -Elevator was out of order for portions of the trip -Smell (smelled like weed or spoiled flooring) -Key cards (were constantly deactivating) -Sticky floor -Shower noise (a screeching high pitched noise) -Cold hair dryer -Broken faucet - Out or order business center"

"Our stay at the Hilton Garden Inn Richmond had some true highlights, starting with a perfect, convenient location that made getting around effortless. The customer service was genuinely warm and attentive, and that made a real difference throughout our visit. That said, the property itself feels a bit older and could use some upkeep. In our room, we experienced a few maintenance issues that affected comfort: the tub would back up during showers, the sink had a noticeable leak, and some basic...

"Breakfast good staff friendly"

"Lovely B&B"

"No complaints! Everything was clean, breakfast was good quality and staff was friendly."

"Great service"

"Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place"

"clean room. good price"

"Dirty!! Unhelpful front desk! Lots of broken doors on my floor!"

"Roaches and mold smell in the hallway"