Khách sạn Gloucester

"Overall the room, pool, and breakfast were very nice. We also enjoyed the saunas."

"The staff were extremely helpful when we suffered a bad experience with our food on our first night's stay. Stick to the basic meals on the menu, like the burgers and fish and chips! We booked a bed, breakfast and evening meal deal for 2 nights, to celebrate our wedding anniversary, but, on reflection, should have booked everything separately, because we would be over £100 better off!! Apart from being placed at the worst, and least private, table in the restaurant, we only had a limited menu...

"I think this was the best Holiday Inn Express we have stayed in, and we’ve stayed in a lot world wide . Great welcome, room spacious and clean. A nice area to sit in in the evening, food was available and lots of people were eating, we just had a glass of wine . Breakfast was really good, great selection, fresh and good variety . Friendly helpful staff, great location, quiet, good value for money, what more can you ask for ? Thank you x"

"The room was very clean , comfortable bed and crisp white linen and towels. Lots of hot water for a nice hot bath . The lady on reception was very friendly and welcoming. We arrived late in the evening so didn't drink in the bar. The breakfast was brilliant, good quality produce and good coffee. All of the staff we encountered were friendly and attentive. We will definitely stay again when travelling south . Although rooms a little dated, they were very spacious , clean and neutrally...

"Breakfast was extortionate and dire. Not worth the money. It is outsourced and nothing to do with the hotel. The rooms are not cleaned everyday nor are the towels changed. Nobody comes to check for housekeeping. The room was like a sauna. Extremely hot rooms, creaky floors, dirty carpet and windows. Windows don't open. Bathroom water pressure is just awful. There is no fridge or airconditioning in the room. I didn't use the leisure facilities. Aircon is only around the reception area. The hotel...

"My room was super clean and tidy with everything you may need. All the staff were incredibly friendly and very helpful. Private parking just outside my room. Breakfast was very good with lots of choices. I ate dinner here which was simply supeb"

"Pleasant stay. Good parking and quiet. Restaurant nearby Beefeater runs a special with the hotel. Great food ."

"Overall the stay at The new In was satisfactory. The staff were friendly and helpful. The decor of our room was a little tired and dated, but overall comfortable. The advertisement stated there is a real ale bar but NO real ale is sold "

"Great hotel, easy to park and room was really nice. No air con but there was a fan provided. Unfortunately tv did not work or the telephone. Receptionist said they were unaware and it couldn’t be fixed but offered access to the spa and drinks. However I already had access & had bought drinks in the spa. Spa would be very busy with day guests in the day. Breakfast was great and great choice available. "

"The room was really clean and well put together. The AC was a god sent considering the heat wave that was going on. Staff were exceptional. Food was great and we really enjoyed the roof top bar. Will definitely be back"

"Amazing experience! Unbelievably beautiful property."

"VERY helpful staff.. Great rooms and amenities.. Everything is as listed or better ! Highly recommend this place"

"Perhaps I made the wrong choice but I did not enjoy my night and left before my (paid for) second night. There was one light in the room, a table lamp that was damaged and could not be altered. There were supposed to be towels in the showers but they were face flannel sized. I am really not sure what the people running the facilities were trying to achieve, but it was uncomfortable and unpleasant. Never again."

"The Expedia booking details stated, ‘breakfast included’ but on arrival it didn’t. Very disappointed!"

"チェックインの日は、英国は猛暑で、室内にはエアコンがないため暑かったが、その夜から気温が下がり、扇風機もあったため、窓を開ければ快適にすごすことができました。街の中心部にあり、便利なところでした。"

"Apartment was very spacious with everything we needed. A continental breakfast was provided which was appreciated. We had dinner at the pub one night and it was delicious. Staff were very friendly. Plenty of parking available. There is no lift and entry/exit is via external fire exit stairs at the rear of the building."