Khách sạn Grateley

"The stay was ok. Building needs updating in all areas as just looks tired and dated"

"Staff were very friendly & helpful, room was well appointed although a little tired, food service excellent, standard pub style food with good size portion portions, would stay again"

"V. Disappointing. I checked in during the afternoon. But needed to leave as had other plans that day. On returning to to hotel at around 21:00 in the evening and entering the room for the first time to see properly, my family and I were immediately swarmed by insects in the corridor that were on the walls and room door, so after entering the room at haste to avoid any critters to follow, we were in the room which was very dated and in need of an overhaul. The bathroom had tiles missing and...

"If you’re looking for the cutest true English village this is it!!! Very remote, but fantastic, had a wonderful dinner, and cocktails. The staff, were wonderful, from the young bartender, waiter at dinner, but the women that served breakfast was just the kindness and interesting, l could chat with her for hours. Book this place! Stayed before a cruise"

"Great"

"Very helpful staff who helped us when needed. Only down side was the 37 degree day, the air conditioning wasn’t working properly. Would stay again though"

"Food poisoning the first night, rooms hotter than the sun, zero water pressure in the bathrooms. Constantly chasing staff for the most simple things. They ran out of ice. No fans for the rooms. No one collecting glasses or emptying an ash tray. Asked for a coffee in the morning and waited 15 minutes.. got up to ask where it was "oh i couldn't find you" yeah because you were in the kitchen flirting with the chef.. Could be such a wonderful place, if the staff weren't recreating Fawlty Towers"

"The room was very clean and the staff was lovely"

"The food was excellent - both breakfast and evening meal. Full fresh cooked breakfast included in the cost of the room. Proper Americano coffee served at no extra cost with breakfast! I had a glass of champagne with the evening meal and it was chilled, bubbly and perfect. "

"The room was clean and the balcony to the back overlooking a stream and greenery was beautiful. I just thought it was a tad overpriced at £91 without breakfast or dinner included. That said - it's not too far from the town centre (5 - 10 minute walk), nor the train station (15 min walk or so). The free parking is useful; however, it's one of those horrible put-your-number-plate in. The bar is small for a pub of its size, which doubles up as a reception at certain times, meaning you have to...

"My second time staying here and it remains a really enjoyable and comfortable base for Marlborough and the surrounding area. The room is big, the bed is comfortable, the breakfast is good and generous, and the people are responsive and accommodating. A good, relaxing option."

"Good choice of breakfast items"

"Nice stay for one night at this hotel partly due to an early hospital appointment and partly to take advantage of the aircon during a heatwave! Rooms are compact but adequate with controllable aircon, comfortable beds and a good sized TV. As has been mentioned on other reviews bathrooms have a clear glass door which was fine as privacy is maintained due to the layout of the bathroom. Location is good for the airport and hospital. Parking is chargeable (£10/24 hours midweek) but is made...

"Good location, clean rooms and pleasant staff"

"Everything was wonderful EXCEPT no air conditioning so the whole hotel felt like a sauna (we were there during a heat wave in May) and they didn’t do table service for dinner so we had to order our food and drinks from the bar, which isn’t the end of the world but knocks a star off the rating. Room was super cute, well decorated, the bathroom was really nice, loved the shower and it was very clean. We were able to walk to Highclere Castle from the hotel (20 minute walk) which was great because...

"After a slow check in. Everything else went smoothly. Excellent dinner and breakfast.Very attentive staff. Highly recommended. Enjoy our nights stay. Great value"

"Brilliant stay, look forward to staying here again"

"Great location for exploring Salisbury as everything was in walking distance. The hotel was spotless and very well looked after. All the staff were so helpful and friendly, with nothing too much trouble. Rooms were fantastic with great air conditioning, much appreciated on the hottest weekend of the year. Eggs cooked to order at breakfast, which made breakfast one of the best I have ever had in a hotel. Superb experience all round and we will definitely be back the next time we are in...