Khách sạn Greenbrae

"Great stay for a family of 9. Loved the rooms!"

"Booked very far in advance for a “water view” room, and when I checked in was given a first floor room that was very small and directly faced the pool. The pool was probably about 15 feet outside our window, with a walkway, only several feet away from our outside window. When I went back to ask the staff for a different room, one that was further away from the pool because we had to wake up very early in the morning, they accommodated us, but kind of had an attitude about it. We eventually moved...

"The room I was assigned had a filthy bathtub. It had not been cleaned. I used a towel to wipe what looked like sawdust or vomit to make sure it wasn't a stain and it came right off. I called the desk and was reassigned to the room next door. I am a senior traveling with an adult disabled son. We arrived late and my son had an accident as we were trying to push the luggage cart out of the doorway (it didn't roll easily and we have extra luggage due to my son's medical needs). I sent him to the...

"Celan"

"Our stay was pleasant overall, but we were disappointed by the lack of basic amenities. We asked for slippers, a razor, shaving cream, and cotton swabs, but the staff told us they had none available. We were especially surprised that even slippers were unavailable. There was also no complimentary drinking water in the room upon arrival. We requested water, and they kindly brought us some afterward. We hope the hotel will improve the availability of these basic guest amenities in the future."

"I was pleasantly surprised by this hotel. I was worried about the parking not being secure and the hotel being in a bad area, but we had no issues at all with our stay. Parking did cost $17, and they had a metal gate to make it "secure". We didn't leave any valuables in the car and didn't have any problems. The room we had was awesome, it was spacious, clean, and I loved the larger bathroom. The area around the hotel wasn't terrible, but it wasn't the best. There was some homeless lady by the...

"We had the standard room which didn't have a full view of the Marina, but we had a partial view that was still very nice. Rooms and lobby area were cozy, clean and well maintained. Appreciated that there was microwave, small fridge and coffee station; also a laundry room. Additionally we really appreciated the free parking! Stayed 3 nights and enjoyed staying at this little hotel. Only complaint would be on the second day, the bedsheets were not changed and they ran out of washcloths."

"Very helpful staff. A great bar in lobby. Professional bartenders!"

"The room was a strong musty oder in the room, and the air conditioner made a loud buzzing noise every time it cycled on waking us up each time. The room wasn’t properly cleaned fingerprints everywhere and dirty windows. Thirty dollars to park in an unsupervised parking lot. Never again!"

"We had a very nice stay the room was clean The staff was very nice. Answered all of our questions. Valet was nice and friendly. The breakfast was really good. everything was cleaned at the location, the hallway, the elevator and the room. I don’t have any complaints about that location in Oakland I would go back again."

"The location is great, the whole place(room, pool, restaurant) was clean. I didn’t have time to go bar area or lobby but looked good and busy. The breakfast was fully stocked and lots of variety."

"The lawn before the hotel is terrible and dry, like a desert area! Ugly! Like a building in a poor area! But the room is excellent!"

"Clean, spacious and well organized rooms. Staff was very helpful and friendly. Breakfast was available in the morning, thoughtful and sufficient. Excellent location."

"Staff were friendly"

"Staff called me at 1:00 am that the people next door were complaining about us being loud in the room. My kids were sleeping and were not making noise. Also i reserved 2 queen beds and when we got there they have us 2 full. I asked for a roll away bed they said they would send one and then they said they didnt have any and that they would give me a air matterss then I called a call and they said they didnt have any."

"Very friendly staff, clean and great service"

"Bath tub drainage never fixed all over stay. We call Friday than Saturday sometime but still to slow to drain , water come up to ankles . Never resolved the problem. Second people talking very loud out side right over our room. Very late in night."

"The room said non smoking but it reeked of cigarettes. The furniture looked really old. The mattress had a dent in it like it has been used for 30 years. I didn’t sleep well at all because of the uncomfortable mattress. There were no pool towels and when they were brought out, they were tiny. I’ve always thought best westerns were nice but this felt like a motel for the price of a hotel. The breakfast was okay but could use more fresh fruit and more options. Parking was easy and plenty and...

"It was a great stay. Everything was clean and accessible"