Khách sạn Guaynabo

"Was very convenient, a good experience. Staff were very welcoming and the breakfast was okay. Room was clean and it was quite simple getting to my next destination from there. Would definitely go back."

"Beautiful property and rooms. However, at this price we were expecting 7 star service and that was not the case. The staff at the pool/bar/restaurant seemed to be bothered when we asked for service. They mostly congregated by the towel area and checked their phones more than they us. You can get far better service in other cheaper hotels. We were hoping to lounge and be take n care of but instead we were told about a 4pm last call (not offered anything) and when the birds took half the breakfast...

"Everyone was nice."

"Loved the amenities, pool, hot tubs and beach! Everyone was great!"

"¡Buena estadía!"

"super clean, beautiful and cozy. The only thing i could give a 3 star is the breakfast but other than that great place, clean, staff is amazing and best location!"

"Me encantó súper cómodo y cerca de caminar al pueblos , súper limpio y muy elegante regreso "

"LOVE everything about this hotel. Views…. breathtaking. Staff… very friendly. Food a little pricy BUT… exquisite."

"Great"

"Excelente estadía, servicio, ubicación."

"Estacionamiento cerca del hotel, a pasos del hospital. La habitación estaba limpia, el aire acondicionado funcionaba bien (hace un poco de ruido, pero enfria) El personal fue amable. "

"We had fun, pool was great, breakfast was good. Only thing to consider is the drive to San Juan was bit of hike."

"The room was clean and comfortable. The staff was always willing to help and very friendly. The breakfast was very good with a variety of options to suit different tastes. Although the parking was at the back of the hotel, it had an accessible and direct entrance, making entry easy. The only thing it needs is an elevator for people who have difficulty climbing stairs. Even so, the staff was willing to help with luggage. Excellent service at all 🙏"

"Beach view, staff were pleasant."

"The hotel was close to everything. The staff were nice and responsive. The rooms can use more outlets and we did not use the amenities since we were always out."

"All was great."

"The best part about our stay was that the housekeeping staff brought us plenty of towels throughout our stay."

"Room not really clean. Throw pillows and rug smelled dirty. Restaurant staff excellent! Hotel staff not as friendly or helpful. Budget hotel with a budget staff."