Khách sạn gần Trung tâm Nghệ thuật Biểu diễn Guaynabo tại San Juan

"The room fridge did not cool at all, the shower had no shower pressure. Asked front desk to see if someone can check it out & a young boy came turnt the water on and left…."

"The toilet was dirty, the curtain smell of urine."

"You definitely need parking on the are. First impression is not the best, it was homeless people on the surroundings and the property was locked. Once inside everything is different, the environment feels save. Very close to viejo San Juan. "

"My stay was great"

"Nice for a day or two"

"Apparently there’s a power issue in the second and third floor, which is where we stayed and no one told us anything about it. We lost power multiple times in our floor and no one came to say anything or no attempt to reach out to us was made. By the time we left we couldn’t speak to a manager cuz no one was available."

"Staff response was awesome. Rooms clean. The bed was low but then I have a high bed. All worked out perfectly! "

"My second time staying at this comfortable, spotless hotel with a very safe parking. The location is great close to many places to visit and eat. The staff have been very helpful and friendly, will stay there again and really recommend it. Thank you very much 🙌🙏"

"Exactly as advertised and centrally located."

"shower is lukewarm. noise from streets and neighboring rooms is loud likely due to poor insulation"

"It was perfect ! Had a great stay and the staff were wonderful "

"We got there 30 minutes prior check in time and we called paid the extra 30 minutes for the lockbox not to work waited for someone to come and opened with a screwdriver and by the time we got in was regular checked in time. I was told they were going to reimburse me but they haven’t. They inside it is cute but it wasn’t too cleaned and the little broom didn’t help. Parking can be more than $10 depends on where you park"

"The place was very lovely, we really loved the suite style. The staff were very helpful and communicative, and the service was very good. We really enjoyed how close it was to so many places and it made our travel very affordable!"

"Excellent property, rooms spacious and clean. Excellent breakfast and great pool amenities for kids."

"I highly recommend Aloft as a five-star stay in San Juan. The hotel stands out for its modern design, energetic atmosphere, and unbeatable location near Distrito T-Mobile, the Puerto Rico Convention Center, and a short ride from Old San Juan. Guests consistently praise the clean rooms, stylish vibe, friendly staff, and convenient amenities like free Wi-Fi, shuttle service, pool, and fitness center. For anyone looking for a vibrant, modern hotel experience in Puerto Rico, Aloft earns a strong...

"Real mente todo fue super ...las personas encargadas muy amables ...volveria a este lugar ...como en familia ..."

"New, chic, boutique hotel on quiet street but blocks from wide range of restaurants/bars (cuisine- and price-wise) and the beach. Immaculately clean room and property, sweet, attentive staff--even walked me up the block to point out where I could find the nearest pharmacy when I asked for directions to any nearby. Delicious, fresh array of fruit and juices in the mornings (plus cheeses, meats, granola, breads). Rooftop outdoor lounge area and indoor bar area. No view from my room--faced a...

"The staff were very attentive and friendly, and the location is close to everything. The only thing they should improve is the cleanliness in the pool area; there were plastic cups in the pool, and the floor where the sun loungers are located had mud between the bricks."

"Hotel Luz was an awesome find for my solo stay in Puerto Rico for 9 nights while visiting for a wedding. I really enjoyed my stay at this stylish boutique hotel, and I highly recommend it to fellow travelers! My room was cozy, the AC worked really well, the bed was comfy, and the bathroom was stylish. The room had all that I needed such as a mini fridge, a tv, a luggage rack, convenient wooden hanging hooks, and a mini clothes hanging rack with hangers. Big shoutout to the front desk employee,...

"We had delays and contacted the hotel to let them know we will be coming a day later. Hotel never sent a code to enter the facility. There is no direct contact to management. We were taken for our money and never stayed in the hotel that we booked on Expedia. This facility needs to be reported and investigated. Do not book a reservation here you will end up stranded on the street. We had to book other hotels for the rest of the week. I will be looking for a refund."