Khách sạn Hales

"This hotel is very well situated, the parking is a bonus and the views from the restaurant are stunning. The food was well cooked and the waiting staff were very friendly and helpful. We appreciated the age of the building and the reason why there was no lift but we struggled somewhat to lug two suitcases up to the top floor as our room was in the converted attic. The view from the room was great and the room itself was spacious, it could have benefited from a fridge and some of the roller...

"Slight issue with cleaning when we arrived but sorted out quickly. Amazing rooms, large with great amenities. Plenty of parking. In a lovely location. Staff were amazing, very helpful and friendly. We would stay here again."

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"The property was excellent for what we wanted with family in the village. Great pub downstairs. The property is in a very rural location, only another pub and a shop"

"Serviced Room rather than a hotel but no problem in finding it and gaining access! Excellent for comfort and cleanliness with good shower!"

"Staff was very helpful, clean room, and great location"

"From the outside the property had old style appeal and parking which was a positive however when taken to our room this was at the back of the property and you had to pass washing hanging online, a laundry shed and general toot and tat. The entrance to the stairway to the room went past the back of the kitchen where the door was permanently open so you heard all the usual professional kitchen noises.. The stairway to the room smelt of cooking fat and there were dead flowers on the window with...

"We only stayed for one night but it was brilliant. The cupcakes, milk and eggs left for us were a really lovely touch. My granddaughter was so sad to leave that we will bring the whole family next summer."

"Hotel is tired in places needs some refurbishment. Staff very helpful. Breakfast average."

"Lovely big bathroom , very comfortable bed. Parking wasn’t a problem at all as parking right outside on the street ."

"Friendly and helpful staff throughout the stay, from reception to brasserie to bar staff. The food prepared for the wake was delicious, and very welcome after the service at the nearby crematorium. Didn't try the breakfast as had to rush off for another appointment, but if it is anything like lunch the previous day, it would have been lovely"

"Our whole stay from start to finish was top notch! Each & every staff member we encountered went above & beyond, exceeding all expectations whilst delivering phenomenal customer service, making us feel special & truly valued. Absolutely NOTHING was too much trouble & we could not fault anything! I'm so sorry I didn't get everyone's names but they all deserve a mention & are a credit to the establishment! Upon arrival we were greeted by a lovely lady who took our car registration to enable us to...

"staff were extremely polite and helpful."