Khách sạn Halesowen

"The staff were very helpful & informative. The breakfast buffet could have more items however it was still decent. For breakfast, we were offered vegetarian sausages seperately as the buffet did not have any vegetarian sausages. That was very thoughtful of the staff. The room had everything we required, a hairdryer, a fridge (requested earlier), a fan & were able to adjust the heating in the room. The spa facilities were nice & clean."

"Everything was absolutely lovely thankyou"

"Didn’t have breakfast "

"Everything was good"

"The room is from the 1980's dust and all!!! The reception staff member I met was so rude and tried to charge me more than the advertised price. The room was freezing cold, then was given a unsafe heater. I ordered food from the restaurant, when it came out it had ingredients not mentioned on the menu, that i am intolerant to, so I sent back and replaced with something else, they then tried to charge me for the new meal, I said thats ok could you bring the previous plate out, as if i had paid...

"Nice property. Quiet location. Clean room. Decent amenities and staff but not well equipped or overly friendly. Good breakfast. "

"Breakfast was good, staff friendly & professional. Good leisure facilities. Bar peices very reasonable. Superior Room tired, needs some TLC. No pillow protectors !! "

"Property very tired . Staff were friendly and very pleasant. Spa area not dirty but felt grubby . "

"Lovely hotel. Dog friendly "

"It's obvious the Hotel was undergoing renovations. When we arrived, it wasn't too obvious where the reception was, which was just a desk in the bar area. Our room was on the 1st floor, when coming out of the lift on that floor a room map would have been really useful. We (and another couple who arrived around the same time) were wondering around like lost souls trying to find our allotted room. The room itself was clean, comfortable and well equipped. Though there was no evacuation map on...

"Some teething problems as only opened in November 25"

"Quick check in. Location is perfect for the airport. Shops in the airport on 24 hour opening giving good snack options. Comfortable bed and room well soundproofed"

"All a bit chaotic with a refurb underway giving the feel of a building site at reception and the bar/restaurant areas. Not made aware in advance which wasn’t appreciated. Room was okay albeit we did get assigned to a room which was occupied which was cringy. £15 for overnight car parking which is up 50% from February last year. Not impressed with that."

"Clean and comfortable rooms with a huge bed. Staff are friendly and approachable. "

"Fantastic Hotel,wonderful location,Food was great staff was super helpful"

"Room has all basic facilities. Great location for access to BP pulse"

"Average hotel. "

"Room 319- Staff nice room was clean. However I was surprised we had a skylight, and not a window. There was an automatic window cover, which was fine. Was a bit windy this night and there was a constant noise like a tile lifting or something tapping on the roof, which kept walking us up. Otherwise all good. Didn’t use restaurant or bar, so can’t comment, but they looked very nice. Parking no issue, it is £5 if you book through external site, Expedia etc but it does state this when you book. "