Khách sạn Hampstead Norreys

"The restaurant's staff in the Mansion House were very helpful, especially the tall lady in Head scarf, she smiles and listen to request and made it happen"

"The room and bathroom were clean and tidy. We didn't use the restaurant as breakfast was more expensive than going to the services. It was quiet and excellent air conditioning as we were still in a heatwave."

"Only thing I would suggest is that the rooms have a mini fridge"

"The lodge is very convenient for Newbury or Reading as you can hop on the train at the racecourse station."

"Spa facilities were great, but room we stayed in was full of cobwebs and the toilet rim was in need of a thorough clean"

"The historic building is simply beautiful, very charming, and well-restored. The room was spacious, and the bathroom was well-equipped. The service in the restaurant was very friendly but extremely slow. The food was rather mediocre. Breakfast was actually quite poor. There was barely a tablespoon of yogurt with the granola, and the toast was cold and hard like rusk. The location itself is beautiful."

"The fact I didn't stay there would love to know how to get my refund please"

"All the staff that we came in contact with, reception, bar and restaurant were really nice and couldn't have been more helpful with a special mention for Vincent in reception who made us feel really welcome. Also the young lady who greeted us at breakfast was lovely and nothing was to much trouble but unfortunately we didn't get her name. We usually stay here two or three times a year and look forward to continuing our breaks away with you."

"Clean rooms, excellent service 👌"

"Easy to find, really friendly staff, the room had everything you would need and the food was great, would highly recommend!"

"Excellent pub and restaurant. And charming historic building but modern renovation."

"Breakfast was sadly depleted and not very hot."

"Great spot. Lovely staff. Excellent food."

"TV didn’t work, so resigned to reading a book, but the lighting in the room was too dim and couldn’t read."

"Not a good choice with this price!"

"A lovely place to stay . Unfortunately no air conditioning in this heat . Had a fan in the room which helped a bit staff were helpful and we had a lovely meal at the Boat House . Great location."

"We had an amazing night staying in the deluxe suite and it was spectacular. The room in the accommodations could not have been better. The staff in the bar, restaurant and hotel were all very nice and happy to help in any request that we had. Food restaurant was great and the atmosphere was terrific – definitely check out the Abbey directly across the street."

"Unexpected gem - last-minute booking, not sure what to expect but pleasantly surprised. Very good value breakfast and a good room, targeted at younger generation but we felt at home"

"Love the location and the excellent service, it's a lovely place to stay. However sadly our toilet wouldn't flush properly."