Independent, Phố Tây ba lô Hà Nội, Hà Nội

" The staff were amazing. Nothing too much trouble, especially helpful. Checking in a breeze, clean rooms and sumptuous breakfast. Highly recommend. A big thanks to Anna on desk for help sending mail, Hang who organized cake for my birthday. Also Mia at the travel desk who organized my forward travel. Best service ever!"

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Dịch vụ KS Ok, thiết bị nhà tắm chưa thật sự tiện ích "

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "

"Excellent"

"Absolutely brilliant hotel and staff. Frank and Mia were fantastic and helped us so much, they are an absolute credit to the hotel. "

"朝食食べ放題、種類も豊富で、美味しい 宿泊費も1泊1000以下、最高、 また行きた"

"Tôi rất hài lòng về sự chăm sóc của nhân viên khách sạn. Sạch sẽ và bữa sáng ngon. "