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"Easy access around old quarter"

"Great breakfast, clean modern facilities and amazing staff especially Grace at check in."

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"이 호텔에서의 숙박은 모든 면에서 기대 이상이었습니다. 원활한 체크인 과정부터 편안한 객실까지 모든 것이 전문적으로 처리되었습니다. 객실은 넓고 깨끗했으며 편안한 숙박에 필요한 모든 필수품이 갖춰져 있었습니다. 특히 숙박 기간 내내 탁월한 서비스를 제공해 주신 안젤라 씨께 특별히 감사드립니다. 그녀는 매우 친절하고 도움이 되었으며, 추천이나 요청 사항에 대해 항상 기꺼이 도와주셨습니다. 그녀의 긍정적인 태도는 제 숙박 경험을 더욱 풍요롭게 해주었습니다. 호텔 자체도 조용하고 깨끗했으며, 주변 지역을 둘러보기에 편리한 위치에 있었습니다. 좋은 추억을 안고 떠났으며, 앞으로 다시 방문하게 된다면 주저 없이 이곳에 묵을 것입니다. 강력 추천합니다!"

"Very clean, friendly staff, great location. A nice stay before a long flight, there’s also a great spa nextdoor."

"My husband and I recently celebrated our 20th wedding anniversary, and choosing Hotel du lac Signature in Hanoi was one of the best decisions we could have made. From the very beginning, the service was impeccable. Even before our arrival, the hotel’s sales team responded promptly to every inquiry. We asked about airport transfers and traffic conditions, and they arranged everything seamlessly. They even sent us thoughtful recommendations for how to make our anniversary trip extra special....

"We got room with breakfast and they don’t let us to eat and asking for additional charges"

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Extremely helpful and courteous staff. Great location."

"GRAND du LAC is situated in a prime location, right in the heart of the Old Quarter and next to the St Joseph Cathedral. The ambiance is elegant, with beautiful architecture and top-notch services. The staff is friendly and professional, the rooms are exquisite, and the prices are reasonable. My only choice of hotel in Hanoi."

"Bữa sáng ngon , nhân viên rất nhiệt tình"

"Loved this hotel and the front desk team especially Grace who went out of her way to make our stay special. Lovely pool, breakfast and amenities. Close walking distance to most things, but also an easy location to book a Grab. In a very busy area, it's quiet and offers a great balance if you want to relax, eat or sit at the skybar in the hotel without going out. It's exactly as the pictures depict and definitely one of the top hotels in the area."

"Great hotel, the swimming pool in the 5th floor in the middle of the city is really a plus"

"Excellent Hotel, nothing was too much trouble.Very comfortable beds"

"Clean room, staff are so kind and friendly."

"Great location! Walkable to everything, shopping, restaurants, etc., including the lake is right there! Cute rooms with balcony or terrace! Front desk staff were all very friendly! There was a miscommunication about our room, but Hannah stepped up, turned the situation around 100% better and gave us excellent service! Hanna & the manager turned my experience back into a 5/5 experience, making me want to come back, stay again, & recommend to others, Hanoi La Selva Hotel is the place to stay in...

"Very friendly and helpful staff, clean, cosy and practical rooms. Excellent location in the heart of the Old Quarter, right next to the lively party street. Just be aware that our room had no window, which is something you need to be comfortable with. Overall, we really enjoyed our stay and the breakfast was also good!"

"Room was comfortable and great service recovery from Steven improved the experience. Club lounge was relatively smaller, with more lounge seats than dining tables. During dinner hours, guests may have to share the larger dining table, creating more of a communal canteen vibe than exclusive lounge. More proper dining tables would help. There is also room for improvement in the attentiveness of lounge staff and service levels of doormen and coffee service during breakfast."

"Tốt Giá cả mềm, vị trí tốt. Nhân viên thân thiện. Sạch sẽ"