Khách sạn Havenstreet và Ashey

"The mattress is way too soft. And in no world a bed smaller than queen size (160cm) should be allowed to be called a two-person bed. Otherwise the room was ok. The breakfast is nothing to look forward to. Also the dishes are not very clean "

"We booked 2 sea view rooms for 3 nights. Only one room had a sea view and the bathroom in that room had black mould around the ceiling. The other room had a very old mattress and the bedding was old and thin. The pillows in that room were flat. We checked out after 1 night and will not be back. Whilst the staff were friendly, this hotel needs refurbishment, new mattresses, new duvets, pillows, blankets and linen. Mould is injurious to health and no hotel of the calibre that this hotel...

"The staff is very polite and nice. Room perfectly cleaned. I was overcharged and at rhe "

"Very friendly and helpful staff.. room was spotless , breakfast was excellent and one of the best .. parking was an absolute bonus and would definitely return here for sure "

"Fantastic hotel. Close to cruise port and train station. Beautiful room. Lovely welcoming staff. Would highly recommend. "

"Deluxe king room felt spacious. The bed was very comfortable and room amenities good. All staff were very friendly and helpful. "

"Excellent stay at the Chequers Inn again for a week for the New Year. Beautiful room, good food, clean, lovely staff - shout out to Angela who went above & beyond for us! Lovely compassionate email sent to us following the very sad death of my Dad whilst we were away. Only downside - the bar closed at 10:30pm on New Years Eve! We will definitely return."

"Good condition, clean, good staff."

"The staff were friendly and very welcoming. The room was really clean and well equipped. Breakfast was busy and some items were in short supply...but this was due to a late delivery. The staff were very apologetic about this. Gluten free bread was provided for us...all done with a smile! The hotel was easy to find and within easy reach of Southampton port...we definitely stay here again."

"Confortable y céntrica "

"Bed was hard, didn't sleep, when reported it to reception the woman just dismissed it,"

"The hotel is beautiful and modern which we liked. It did lack in some big areas and I frankly expected better. The toilet was dirty on arrival and I don’t mean just a little. There were dried urine stains over the seat, the toilet, the base and the floor. Not sure how this could even be missed (which I can only assume means they don’t clean properly). It was resolved straight away but we shouldn’t have had to ask. The staff in the hotel were good. However, not so much at the onsite restaurant...

"Location was great, the hotel was not very clean, the receptionist was very friendly, would pay a bit more next time "