Khách sạn Heckingham

"This hotel is very well situated, the parking is a bonus and the views from the restaurant are stunning. The food was well cooked and the waiting staff were very friendly and helpful. We appreciated the age of the building and the reason why there was no lift but we struggled somewhat to lug two suitcases up to the top floor as our room was in the converted attic. The view from the room was great and the room itself was spacious, it could have benefited from a fridge and some of the roller...

"Service throughout stay was very good, check in quick and with no issues. Room spacious and had all the amenities required. Breakfast and restaurant meals very good with great selection for both."

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Staff was very helpful, clean room, and great location"

"Says on website on site parking did not see any"

"Serviced Room rather than a hotel but no problem in finding it and gaining access! Excellent for comfort and cleanliness with good shower!"

"From the outside the property had old style appeal and parking which was a positive however when taken to our room this was at the back of the property and you had to pass washing hanging online, a laundry shed and general toot and tat. The entrance to the stairway to the room went past the back of the kitchen where the door was permanently open so you heard all the usual professional kitchen noises.. The stairway to the room smelt of cooking fat and there were dead flowers on the window with...

"staff were extremely polite and helpful."

"Clean but a little dated hotel. Only one tiny bottle of shampoo / shower gel provided in the bathroom."

"We only stayed for one night but it was brilliant. The cupcakes, milk and eggs left for us were a really lovely touch. My granddaughter was so sad to leave that we will bring the whole family next summer."

"The room was very warm even with the windows open as it was at the top of the property. A room fan was provided but it meant that there was a constant noise when it was on. The breakfast was really nice."